Commercial Manager

Date: ‎25-May-‎2022
Location: Riyadh ‎11594, Middle East and North Africa, SA
Company: British Council
The British Council builds connections, understanding and trust between people
in the UK and other countries through arts and culture, education and the
English language. We work in two ways - directly with individuals to transform
their lives, and with governments and partners to make a bigger difference for
the longer term, creating benefit for millions of people all over the world.
We help young people to gain the skills, confidence and connections they are
looking for to realise their potential and to participate in strong and
inclusive communities. We support them to learn English, to get a high-quality
education and to gain internationally recognised qualifications. Our work in
arts and culture stimulates creative expression and exchange and nurtures
creative enterprise. We connect the best of the UK with the world and the best
of the world with the UK. These connections lead to an understanding of each
other's strengths and of the challenges and values that we share. This builds
trust between people in the UK and other nations which endures even when
official relations may be strained. We work on the ground in more than ‎100
countries. In ‎2019-‎20 we connected with ‎80 million people directly and with
‎791 million overall, including online and through our broadcasts and
publications.
Role Purpose

The purpose of this role is to develop the ‎2-‎3 year Gulf Commercial plan,
drawing together Regional targets, market insights and market intelligence to
agree priorities and focus with Country/Cluster Business Development and input
into the ‎3-‎5 year Regional Commercial Strategy. This role is ultimately
responsible for overseeing Demand Planning for the Cluster, assessing and
monitoring quality of pipeline fill, commercial viability, sales forecasting
and capacity fill. The role also ensures the development/tailoring of
solutions/value propositions to meet market needs in conjunction with Regional
Commercial Manager, co-ordinates support for the development of large scale
tenders and manages contract governance.

Main Accountabilities:
Commercial planning

• Develops Cluster BD & Sales Strategy cross product/segment


• Works with Regional Commercial Development Manager on detailed Commercial Plan


• Provides feedback and implements plans and targets for products/services relative to market need with Commercial Development Manager with primary focus on business pursuit.


• Plans Exams business actions to meet (monthly, quarterly, annual) agreed country targets.

Market and customer intelligence

• Pulls together and provides Customer and Market intelligence to identify opportunities and works to prioritise lead generation


• Assesses and develops footprint strategy (what/where/when/who) and handover to Head of Operations

Winning business

• Analyses client's needs and tailors value propositions with expert support where needed. Input into Global Innovation and Business Development strategies working with Regional Commercial Manager


• Advises and enables country commercial to pursue key commercial activities and removes obstacles.


• Develops tangible income generating plans and opportunity shortlists based on market intelligence and Marketing Insights/Analytics.


• Assesses commercial feasibility and Contract governance up to certain level including contract approval escalation with input from Finance on Cost modelling


• Develops proposals and large scale tenders drawing from Regional Commercial Development Manager

Leadership and management

• Motivates and encourages team performance.


• Plans and prioritises country's operational activities, and supports team development towards effective business development.


• Manage day to day performance of country operations team, dealing with sickness, discipline, motivation etc., to ensure high quality service delivery is maintained at all times

Account and stakeholder management

• Business Pursuit, RO influencing, networking and key account relationships plan and delivery agreed with Cluster Lead and with CD/BC colleagues on shared opportunities Identifies and shares examples of process/procedural best practice with colleagues in the country/region to drive continuous improvement in key account management and stakeholders.

Analysis & reporting

• Undertakes Commercial and demand reporting to the Region


• Provides B2B/Sales forecast at cluster level, actively manages pipeline and drives demand in year and for the following year.

About You (essential requirements for the role):

• Fluent spoken and written English


• Degree in any subject OR equivalent experience


• Business Development


• Contract management


• Developing bids, Costing and pricing for large scale opportunities


• Market research and horizon scanning of sector


• Monitor Ministry changes which will impact on business


• Experience of working with regulatory bodies


• Building and maintaining stakeholder relationships

Desirable requirements for the role

• Finance Qualification

Further Information

Role: Commercial Manager (KSA, Bahrain, Kuwait)
Number of positions:‎1
Pay Band: ‎7/F
Location: Flexible within MENA
Contract type: ‎1 Year Fixed Term Contract
Closing date: ‎8 June ‎2022 (‎23:59 Gulf Standard Time)

Please note that all all applications should be submitted in English.

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality,
diversity and inclusion across everything we do. We support all staff to make
sure their behaviour is consistent with this commitment. We want to address
under representation and encourage applicants from under-represented groups,
in particular, but not exclusively, on grounds of ethnicity and disability.
All disabled applicants who meet the essential criteria are guaranteed an
interview and we have Disability Confident Employer Status. We welcome
discussions about specific requirements or adjustments to enable participation
and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and
adults who we work with.

We believe that all children and adults everywhere in the world deserve to
live in safe environments and have the right to be protected from all forms of
abuse, maltreatment and exploitation as set out in article ‎19, UNCRC (United
Nations Convention on the Rights of the Child) ‎1989.

Appointment to positions where there is direct involvement with vulnerable
groups will be dependent on thorough checks being completed; these will
include qualification checks, reference checks, identity & criminal record
checks in line with legal requirements and with the British Council's
Safeguarding policies for Adults and Children.

If you have any problems with your application please email
[email protected]

Please note: Applications to this role can only be considered when made
through the Apply section of our careers website. Our 'ASK HR' email is only
to be used in case of a technical issue encountered when applying through the
careers website. Emails with supporting statements and CV/Resumes sent to this
email address will not be reviewed and will be deleted.