About the company
Our client is a high-end fine dining restaurant that is about to open in
Riyadh , well-known of their palpable environment of scenic and exquisite
motifs , having their own and guest DJ 's that creates a vibrant and energetic
atmosphere in the place. Topping the charts as one of the hottest and popular
spots in Dubai currently.
About the Job
You will be responsible for overall planning, directing, controlling,
coordinating and participating in all the operations for continuous
contribution and improvement in revenues and cost controlling. Ensuring that
the quality and standards of services are consistently maintained in highest
level including operation, cleanliness and maintenance of the work areas.
Taking full ownership of the general restaurant requirements as well as
ensuring every aspect of the restaurants ' standards and procedures.
Key Responsibilities
* Be responsible for supporting the smooth operation of the business and ensuring all guests receive the best possible level of service, care and knowledge according to the restaurant standards.
* To arrive at work for scheduled shifts and be punctual, always following company absence, lateness procedure if unable to do so.
* Standard of grooming, appearance and good personal hygiene.
* To attend meetings / training sessions as required by the management team.
* To work as a team player at all times and be prepared to be flexible 1n order to ensure that operations are always as efficient and profitable as possible.
* To have a thorough knowledge of the food and dessert menu and drinks list.
* To be responsive to any guest's request and need and pass on the information to the management team.
* To inform managers of any complaints / comments / perceived issues and to be hands-on and present in the restaurant at all times during service.
* To treat company property with due care and attention.
* To ensure the highest levels of cleanliness, hygiene and safety at work at all times in accordance with the Health and Safety at Work Act 1977.
* Represent the restaurant and act as an ambassador of restaurant for/at outside events
* To conduct weekly marketing meeting with the team to define a clear strategy to push the business.
* To conduct meeting with our external PR agencies, to drive them and develop/create more awareness/ business.
* Any guest complaints and enquiries are to be dealt with within 24 hours of receiving it.
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