General Manager- CY Riyadh MEA Riyadh, Diplomatic Quarter MHR Riyadh

Job Number ‎23027881
Job Category Property Leadership
Location Riyadh Marriott Hotel, ‎8333 King Saud Road, Riyadh, Saudi Arabia,
Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY
Functions as the primary strategic business leader of a full-service property
and responsible for the leadership and management of a designated cluster of
properties. As General Manager of the properties, responsible for all aspects
of the operation, including guest and employee satisfaction, human resources,
financial performance, sales and revenue generation and delivering a return on
investment. Leads the leadership teams in the development and implementation
of property-wide strategies. Ensures implementation of the brand service
strategy and brand initiatives with the objective of meeting or exceeding
guest expectations. In addition, the General Manager builds relationships with
key customers through personal involvement in the sales process. The position
ensures sales engines are leveraged and initiates independent and proactive
sales activities, when appropriate, to generate demand. Position serves as the
principal interface with property ownership and establishes relationship as a
business partnership. Builds owner loyalty through proactive communication,
setting and managing expectations and delivering solid business results.
Responsible for the overall performance of a designated cluster of managed
properties and oversees all activities associated with the pre-opening
processes for new build units. In addition, the position is responsible for
sales and revenue generation for all units within the cluster.

CANDIDATE PROFILE

Education and Experience
* ‎2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; ‎8 years' experience in the management operations, sales and marketing, or related professional area.
OR
* ‎4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; ‎6 years' experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Leading Operations and Department Teams
* Sets goals and expectations for direct reports using the performance review process.
* Identifies leadership management on the property.
* Inspires and motivates team to achieve operational excellence.
* Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

Managing and Sustain Sales and Marketing Strategy
* Develops deployment strategies to market property in order to continue to grow market share.
* Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
* Ensures focus is on proactive selling as well as reactive selling.
* Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.

Managing Responsibilities with Property Stakeholders
* Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager's position as the point person for the owner.
* Manages an effective balance between the owner's interests and the company's interests.
* Understands the owners' perspective and ROI expectations.

Managing Profitability
* Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.
* Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.
* Champions change in order to insure property is profitable.

Maintaining Revenue Management Goals
* Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.
* Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.
* Oversees the alignment of revenue strategies amongst the area properties.
* Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.

Managing Property Operations
* Holds staff accountable for successful performance.
* Utilizes an "open door" policy.
* Communicates a clear and consistent message regarding property goals to produce desired results.
* Fosters employee commitment to providing excellent service.

Managing and Conducting Human Resources Activities
* Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
* Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
* Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.