Job Description:
* Setup of UHDs in quality, cost, and time, based on the design concepts and the Integrated Master Schedule (IMS).
* Support and supervise the installation and execution of defined service management processes in the UHD as well it's integrative process support function within the O&S organization.
* Deliver UHD daily operations according to ISO20000 and ITIL V3.
* Support and supervision of operations of the UHD and UHD reporting.
* Enabling and support of best practices exchange and continuous improvement.
* Ensure the interfacing with the Service Operations (TST,PMT) and Logistics as well as clear defined hierarchical and technical escalations within the project in order to allow fast solution of problems / tasks in high quality.
* First point of contact for all issues concerning all UHD.
* Delivery of high quality supply support in order to ensure efficient system availability with the defined budget.
* Issue technical bulletins to inform customers of problems and support them in taking necessary action.
* Consult with experts to ensure integrated actions plans
* Monitor issue resolution and liaise with stakeholders
* Monitor response times and user satisfaction levels
* Ensure the operations meet the agreed service levels
* Improve techniques and practices for managing client queries, troubleshooting and problem resolution and prior-itization.
* Establish and maintain positive business relationships with customers, suppliers and partners (internal or exter-nal) deploying and complying with organizational processes
This job requires an awareness of any potential compliance risks and a
commitment to act with integrity, as the foundation for the Company's success,
reputation and sustainable growth.
Company:
Airbus Defence and Space Saudi Limited
Contract Type:
Fixed term Contract / CDD / Befristet / Contrato de duracion limitada
Experience Level:
Professional / Experimente(e) / Professionell / Profesional
Job Family:
Customer Eng.&Technical Support&Services
By submitting your CV or application you are consenting to Airbus using and
storing information about you for monitoring purposes relating to your
application or future employment. This information will only be used by
Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive
working environment. We welcome all applications irrespective of social and
cultural background, age, gender, disability, sexual orientation or religious
belief.
Airbus is, and always has been, committed to equal opportunities for all. As
such, we will never ask for any type of monetary exchange in the frame of a
recruitment process. Any impersonation of Airbus to do so should be reported
to [email protected] .
At Airbus, we support you to work, connect and collaborate more easily and
flexibly. Wherever possible, we foster flexible working arrangements to
stimulate innovative thinking.
The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth…
**Job Title:** Communications Manager **Job Category:** Communications **Concept:** Territory **Band:** \- **Location:** Riyadh, Saudi Arabia **Travel Required:** Yes **Reporting To:** Head Communications, Group **Position Type:** Full Time LA…
POSITION OBJECTIVE The job holder will be responsible for providing strategic support to the Head - HR in terms of manpower planning, resource allocation, recruitment, talent development and human resource operations within the territory. DO — Key Responsibilities 1\. Employee R…
Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable info…
Description _Position at Middle East Communications Network_ **The role** To efficiently provide PC / Mac based IT support to the agencies. ** Reporting to** KSA Local Management / MCN IT Service Director ** Main Duties** * Ensure that IT support jobs are completed in a timely an…
**Responsibilities** * Manage information technology and computer systems * Plan, organize, control and evaluate IT and electronic data operations * Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance * Ensure secur…
* Description: KSA - Riyadh: Industrial & Trading Company is looking for IT Manager. Candidate Preferred from Inside KSA Nationality: Any Monthly salary Package: SR 20-25K Has completed SAP S/4HANA Implementations in Industrial & Trading Module.
The opportunity Project: This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure. Mace is one of the delivery partners r…
IT Manager **Date:** 11 Jul 2023 **Location:** Riyadh, Middle East and North Africa, SA **Company:** British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help t…
IT Manager **Date:** 11 Jul 2023 **Location:** Riyadh, Middle East and North Africa, SA **Company:** British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help t…