Railways for the world of tomorrow.
For this bid we are seeking a Station Operation Manager
Deutsche Bahn's expertise is in high demand all around the world. As a leading
engineering and consulting company in the rail sector, DB Engineering &
Consulting offers that knowledge - starting with an idea and continuing all
the way to operations. We advise our customers in Germany and around the
globe, develop technically sophisticated and customized infrastructure,
mobility and transport solutions. With sustainable concepts, we ensure the
future success of economic regions, make important contributions to the
protection of the environment and help shape the world of the future.
Since 1966, DB Engineering & Consulting has implemented thousands of projects
of any size and complexity in over 100 countries. About 5,000 employees from
84 nations are currently realizing the projects of our customers with
professional knowledge and intercultural experience.
Responsibilities:
Overview the contractors ' management of the passenger stations incl. Platform
management (e.g., crowd management), station staffing
* Development and execution of knowledge transfer for all station operation related disciplines
* Management of all aspects of station facilities including but not limited to customer service, cleanliness, security, and passenger amenities
* Ensure a seamless and pleasant experience for passengers at all stations and at all times
* Oversee the daily operations of stations, ensuring high levels of customer satisfaction
* Supervise station staff, including customer service representatives, security personnel, and cleaning crews
* Implement customer service standards and training programs for station employees
* Monitor station cleanliness, maintenance, and safety protocols
* Coordinate with vendors for station amenities, services, and retail spaces
* Address customer complaints, feedback, and inquiries to enhance passenger experience
* Collaborate with marketing teams for station branding and promotional activities
* Ensure stations comply with accessibility standards and regulations
* Report contractors' compliance with the station operation plans
* Propose amendments of plans where necessary
* * Report reactions and measures taken by contractors in abnormal operation situations
Qualifications:
Project management skills
Railway Operation background (passenger highspeed or long distance intercity)
Min. academic degree: B.Sc. Engineering
Min. 10 years in the rail Industry
Min. 5 years in leadership position
Min. 10 years in a similar position
International experience, preference GCC
English (fluent), Arabic (preferred), German (preferred)
Railways for the world of tomorrow. For Saudi Arabia, we are seeking a **Key Account Manager (f/m/d)** for the railway sector, to represent DB E.C.O., namely Consulting activities, in the country and to lead and manage the consulting tender proposals to be delivered on time, quality and budget. …
Railways for the world of tomorrow. DB E&C has been a long-term consultant for Saudi Arabian Railways (SAR). For that reason we are looking for a **Maintenance Contract Manager (f/m/d)** to support SAR on depot related asset maintenance contract fulfilment of the respective contractor. Deutsc…
Neumann&Muller Event Technology Dubai Senior, very experienced Published: 2022-06-13 published till: 2022-07-13 ## **Who we are** Neumann &Muller Event Technology are your high-end partner in the field of audio-visual and lighting technology, offering complete turnkey solutions such as creative de…
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We lov…
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We lov…
**SALES MANAGER (M/F/D)** Location Dubai, UAE **Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electro…
**About** **Departer** ** - The German Headhunter:** As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets of Germany, Greater China, the Middle East, and Australia. Through our regio…
Railways for the world of tomorrow. For this bid/project we are seeking a Testing & Commissioning Lead Deutsche Bahn's expertise is in high demand all around the world. As a leading engineering and consulting company in the rail sector, DB Engineering & Consulting offers that knowledge - star…
**Railways for the world of tomorrow** We are seeking a Branch Manager (f/m/d) for the railway sector, who will lead and represent DB E &C in Egypt and ensure the project delivery for engineering and consulting projects, and secure new projects by performing robust business development activitie…
Dubai Work experience Finance, Controlling Published: 2022-05-19 published till: 2022-06-19 ## **Who we are** Neumann &Muller Event Technology are your high-end partner in the field of audio-visual and lighting technology, offering complete turnkey solutions such as creative design, concept consul…