Officer Customer Experience

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة


  • Manages the development of PBG Customer Experience system (NPS)

  • Follow-up with RMs, TL, and Regional Manager to provide feedback to the customers for NPS system

  • Provide monthly report to PBG management on NPS system

  • Provide monthly analysis and root cause analysis on customer feedback

  • Coordinate with all related internal group/division on customer experience feedback


ا لمهارات



  • Bachelor Degree in Business, Banking or Accounting

  • Extensive knowledge of BSF policies and procedure related to operations, management guidelines and services,

  • customer-related activities

  • Excellent analytical skills related to financial figures and statistics

  • Superior technical writing and communication skills particularly in preparing quality reports

  • Excellent Communications / Managerial skills

  • MS Office skills

  • English literate

ملخص الوظيفة

  • المُعلن : البنك السعودي الفرنسي
  • تاريخ الإعلان : 18/10/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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Language: English