Account Manager (KSA) Qual

We go beyond the obvious, using intelligence, passion and creativity to
inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details
Account Manager - Insights - Qual
Riyadh, Al Safwa Tower
We're the world's leading data, insights, and consulting company; we shape the
brands of tomorrow by better understanding people everywhere.
Our Insights colleagues are the masters of using data to resolve challenges.
They help brands define what they should stand for, how to reinvent and renew
their offer, how to better reach audiences, and how to win with consumers and
customers. By collecting substantial data from across the world, they blend
human expertise with technology, making sure we can deliver innovative
insights to brands everywhere.
We are looking for an Account Manager to join our Qualitative team.
You will engage with clients and team members, generating new conversations
to win business, collaborating with internal partners ensuring our client is
seeing the best of Kantar 's offering to achieve their growth ambitions.
Clients would say: I love working with you because ….
You know me and my business inside out. You help me create powerful
innovation by bringing me the market leading qualitative research expertise.
You make me look great within my organisation & make it look easy.
We, as the Qualitative team within Kantar Insights, are lucky enough to work
with lead innovators and support them to truly embrace a more iterative and
agile innovation journey. Their business and the spaces where they operate are
going through wholesale transformation, and they need our support identify,
build, and launch significantly differentiated outcomes for our client getting
up close and personal with our client's consumers and audiences.
Roles and responsibilities:
Client Management:
* Develop and maintain positive relationships with Kantars clients, serving as their primary point of contact for qualitative research projects.
* Drive and grow business of at least ‎2 of the top ‎20 Kantar clients by becoming an indispensable client partner.
* Understand client needs, objectives and business challenges to provide customized research solutions.
* Proactively find opportunities to upsell and cross-sell domain to existing clients.
* Supervise client satisfaction and address any concerns or issues promptly in line with Kantar's framework.
Insights Generation and Reporting:
* Analyse qualitative research findings to generate meaningful insights and actionable recommendations with minimal direction.
* Prepare and deliver engaging research reports and presentations to clients, highlighting key findings and strategic implications.
* Actively participate in + apply Kantar's training programs around skills uplift.
* Strive to learn and master the domain assigned.
Team management:
* Be responsible for the growth of junior team assigned
* Support and be involved in junior team's career path plans.
* Ensure junior teams speedy upskilling around analysis, domain knowledge, client and category knowledge.
Project Management:
* Guide, collaborate and co-ordinate with PM teams to successfully implement projects.
* Ensure successful execution of projects, from project kick-off to final deliverables.
Business Development:
* Work closely with the business development team to develop compelling proposals, aligning them with client objectives and budgets.
* Contribute and take part in big pitch proposal writing, research designing, methodologies, and pricing strategies.
* Actively support and participate in Kantars BD initiatives (STEAL, SHEILD, ETC)
Industry Knowledge and Thought Leadership:
* Stay up to date with the latest trends and developments in the qualitative research industry.
* Share industry insights and thought leadership internally and externally via Townhalls, whitepapers, Kantar BrandZ, conference presentations, etc.
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By
understanding people, we can understand what drives their decisions, actions,
and aspirations on a global scale. And by amplifying our in-depth expertise of
human understanding alongside ground-breaking technology, we can help brands
find concrete insights that will help them succeed in our fast-paced, ever
shifting world.
And because we know people, we like to make sure our own people are being
looked after as well. Equality of opportunity for everyone is our highest
priority and we support our colleagues to work in a way that supports their
health and wellbeing. While we encourage teams to spend part of their working
week in the office, we understand no one size fits all; our approach is
flexible to ensure everybody feels included, accepted, and that we can win
together. We're dedicated to creating an inclusive culture and value the
diversity of our people, clients, suppliers and communities, and we encourage
applications from all backgrounds and sections of society. Even if you feel
like you're not an exact match, we'd love to receive your application and talk
to you about this job or others at Kantar.
Location
Saudi Arabia Default OfficeSaudi Arabia
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a
simple, clear and consistent set of principles. Our approach helps to ensure
we are market competitive and also to support a pay for performance culture,
where your reward and career progression opportunities are linked to what you
deliver.

We go beyond the obvious, using intelligence, passion and creativity to
inspire new thinking and shape the world we live in. Apply for a career that's
out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working
environment where people feel included, accepted and are allowed to flourish
in a space where their mental health and well being is taken into
consideration.

We want to create a more diverse community to expand our talent pool, be
locally representative, drive diversity of thinking and better commercial
outcomes.
Kantar is the world's leading data, insights and consulting company. We
understand more about how people think, feel, shop, share, vote and view than
anyone else. Combining our expertise in human understanding with advanced
technologies, Kantar's ‎30,000 people help the world's leading organisations
succeed and grow.