Sales Support Specialist- Riyadh

Sales Support Specialist- Riyadh

Would you like to be part of the most international company in the world? A
company operating in more than ‎220 countries worldwide and has been pioneering
cross-border express shipping since ‎1969. Would you like to be part of a
business that connects people across the globe and want to make a difference?
Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL
Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight
specialist. We offer standardized transport as well as highly specialized end-
to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do. DHL Global Forwarding has an opening for
Sales Support Specialist in Riyadh. In this specific position you will
have to develop and administer sales, provide sales support plans and
processes to enhance customer satisfaction, effectively support sales teams
and achieve successful project implementation in line with business strategy,
sales objectives, Group guidelines and policies.

Join us in connecting people and improving lives!

In this Sales Support Specialist- Riyadh position

• You will be responsible to deliver support to sales teams and process sales transaction in an efficient, accurate and economical manner.


• You will support sales teams to prepare quotations and contracts, including rate proposals and proposal writing.


• You will execute processes to provide customer information, support identification and qualification of sales leads.


• You will have to draft and execute commercial documentation such as sales contracts and maintenance agreements to support sales.


• You will have to coordinate between sales and customers, answer queries on both stock and shipment of orders, undertake adequate follow up on orders and resolve escalated problems related to orders.


• You will implement process for completion of post implementation review and prepare reports on resulting customer satisfaction.


• You will have to support customer problem management and report on results of corrective processes


• You will have to consolidate and review reports and statistics for supporting sales teams to analyze and prepare for business reviews, including revenue development, churn rates, hit rates, pipeline size


• 
  

  You will also have to support pre- and after-sales activities.
  
  Now, here 's what we need from you

  
  


• 
  

  Bachelor's Degree or equivalent experience/qualification

  
  


• More than ‎4 years within the same field


• Excellent communicator in English, both written and oral.

We offer:
*
Opportunities in a global company where you can contribute your ideas and
skills to move towards our shared goals.
* Possible further career development
* Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.

We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~‎30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living
Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and other
legally protected characteristics.