FSTD Support Engineer/Technician II

Role and Responsibilities

CAE Middle East is recruiting a FSTD Support Engineer/Technician II (multiple
positions) who will be part of a team providing Maintenance and Support for a
fleet of Full Flight Simulators and Lower Level Training devices part of a
Flight Crew Training Centre located in Dammam, Saudi Arabia. The positions
will be reporting to the Group Leader Technical Operations.
As a FSTD Support Engineer/Technician II, the incumbent performs complex but
standard technical tasks including preventive and corrective maintenance work
on site and may execute some design work. Contribute to the team to ensure
that all Training devices are maintained as per their qualification standard
and in line with CAE quality guidelines and procedures. In addition to defined
job functions, employees are required to carry out such other duties that may
be reasonably required for the smooth operation of CAE Training center
operations.
Duties & Responsibilities
* Support the Flight Simulator Training Devices and Cabin Crew Training Devices: Attend maintenance calls, device setup, conversions and demos, assist during SFTs / PVCs, perform snag clearance, etc…
* Ensure that PMTs are carried out according to the standards, and signed off. Ensure that all recurrent QTG runs are done. Ensure that PMT and QTG raised deficiencies are followed up, actioned, and closed in a timely manner. Troubleshoot related issues and work with the specialists for resolution as required.
* Diagnose, troubleshoot, and resolve complex training device issues, including NAA raised issues. Promptly update the associated DRs. Work with colleagues on AOGs. Perform hardware refurbishment and modifications. Communicate and share information with colleagues and other departments (logistics, scheduling, training department, etc…) to improve training delivery and customer satisfaction. Identify recurring issues and work to pursue permanent solutions. Make use of the Maintenance Management System to record, track, and review maintenance activities.
* Perform the role of device or task caretaker. Manage all aspects of the device or task autonomously. Seek and make improvements to procedures related to various training device maintenance tasks. Mentor and provide on the job technical training to junior engineers and technicians. Pursue knowledge and skills to strive to become a technical expert in one or more simulator system. (i.e. Visual, Motion, Flt Controls, etc…)
* Monitor Sim issues and action / update issues that are assigned to the on-site team for action. Perform all requested tests, and provide clear and concise feedback. Consult and coordinate with senior colleagues to ensure that all Snags and SPRs are actioned promptly, to meet SLA targets.
* Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his/her work.
Job-Related Skills & Requirements
* Technical College Diploma or Degree in Electronics, Electrical or Aviation Field and at least ‎3-‎5 years of related work experience.
* Excellent knowledge of the English Language, both spoken and written.
* Highly engaged and motivated individual.
* Highly customer oriented, and must be able to deal tactfully in sensitive situations.
* Excellent workmanship and strong contributor within a team environment.
* Demonstrate initiative and the ability to work under minimal supervision.
* Able to work flexible shifts, and adapt to changing work schedules and shift patterns.
* Good understanding of aircraft terminology and simulation training devices.
* Able to interpret schematics and other technical documents pertaining to simulation training devices.
* Knowledge of Analog and Digital principles and theory.
* Must possess adequate troubleshooting skills of Electronic, Electric, Hydraulic, and Pneumatic systems.
* Must be skilled in the use of test equipment, and software diagnostics tools.
* Good understanding and comprehension of Aircraft Systems, Avionics, Motion, and Visual Systems.
* Good computer skills with knowledge of the Microsoft Office suite (Word, Excel, etc…)
* Basic knowledge of computer mainframe/architecture, networking, operating systems (Windows NT/XP, UNIX, Linux, AIX), and software languages (C, C++, FORTRAN).
* Basic knowledge of local & International (EASA, FAA, etc) regulations pertaining to Flight Simulation Training Devices.
Position Type

Regular
CAE thanks all applicants for their interest. However, only those whose
background and experience match the requirements of the role will be
contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we're proud to work as one
passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour,
religion, sex, gender identity or expression, sexual orientation, disability
or age.
The masculine form may be used in this job description solely for ease of
reading, but refers to men, women and the gender diverse.