Sr. Manager Supply Chain

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
We're looking for a Senior Manager Supply Chain to join the team and focus on
growing our own Grocery Store "tMart", which is the region's first cloud store
concept offering ‎30-minutedelivery of groceries at hypermarket prices. The
service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain,
Egypt, Oman and Iraq!
You will be responsible for the overall Supply Chain, Warehousing, Logistics,
Operations, Demand Planning and Forecast and System implementation.
What's On Your Plate?
* Setting up, defining and managing the budget for the supply chain function within the country
* Directing and managing the supply chain function at the country level taking care of people development, facilitating coordination, efficiency, effectiveness across local functions and assuring availability of key staff and resources
* Monitoring and managing the DC management , Transport and Traffic costs against the budget
* Ensuring compliance with regional standards and local policies and practices
* Coordinating and directing DC manager (i.e. selecting staff, planning shifts, routine and preventive maintenance, …), transport and traffic operations
* Facilitating the coordination with stores/merchandisers to optimize service level and overall efficiency
* Ensuring data availability for production of reports as required
* Monitoring overall supply chain operations to ensure supply chain-related shrinkage is minimized
Ensuring interaction with local functions (Commercial, OPS, Inventory Control)
to optimize the country supply chain
* Ensuring accomplishment/continuous improvement of current performance against best practices and corporate standards (in warehouse - demand and transportation)
* Maintaining productivity levels in line with established regional standards
* Ensuring that new stores opened in the country comply with established supply chain system
* Directing daily operations for the distribution center (all warehouses within one country)
* Ensuring effective stock control function and practices, monitoring and managing warehousing costs; managing and ensuring effective internal communications within supply chain functions
* Ensuring capture optimization of internal customers' orders capture and delivery cycles
* Ensuring appropriate and safe use of material handling equipment Managing productivity, work standards, and development of warehouse staff
* Producing management reports of achievements and plans Ensuring proper implementation of all company policies and procedures
* Solution design and mapping of processes Order Fulfillment to all Internal and External Customer Monitoring of fill rate on daily basis for Order Fulfillment
* Maintains a neat and tidy working environment, free from aisle obstruction, minimizing working hazards and potential risks; share with operations team weekly, monthly, quarterly and yearly reports related to stocks of Finished Goods, expiry stocks, WH productivity and any needed reports Implementation of kaizen and promotion of kaizen related activities among the sub-ordinates for reduction of direct and indirect costs WMS UAT (User Acceptance Test) and implementation
* Define the best practices of demand and supply planning and also set the KPIs and guidance to supply chain teams on effective development techniques
* Work on forecasting accuracy and availability of SKUs in store along with the demand planner lead
* Review organization Supply Chain structures and staffing levels to ensure effective and cost-efficient support to business
What Did We Order?
* You have at least ‎10+ years hands-on experience in End to End supply chain, Warehousing, Logistics, Demand Planning, Inventory Management & System implementations
* You come with an experience in retail groceries, ideally
* Analytical skills, big data manipulation + advanced ease with excel
* You have experience in forecasting models and suppliers scheduling
* You have experience in setting up warehouse and implementation of warehouse management system
* You are very detail-oriented, structured and know how to prioritize - you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
* You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
* You are someone energized by the unknown and look forward to learning each day on the job.
* You have excellent analytical and communication skills, and always like to be hands-on with several tools.