الإمارات العربية المتحدة
Jul 18, 2023
AED 4500 - AED 5000
Contract
Full time
Our client is a leading Insurance company. They are now looking for a
Customer Service Executive to join them.
Roles & Responsibilities:
* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication "scripts" when handling different topics
* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in the database in a comprehensible way
Preference:
* Preferred Insurance domain experience
* Preferred immediate joiners
* Track record of over-achieving quota
* Customer focus and adaptability to different personality types
* Ability to multi-task, set priorities and manage time effectively
Qualifications:
* Previous experience in a customer support role
* Strong phone and verbal communication skills along with active listening
* Familiarity with CRM systems and practices
Benefits:
* Visa
* Insurance
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مطلوب موظف/ه مطلوب موظف/ه خدمة عملاء للعمل لدى مكتب استقدام 1- يجيد برامج الكمبيوتر 2- يجيد التعامل مع العملاء 3-يفضل من لديه خبرة في مجال الاستقدام الموقع الرياض ترسل السيرة الذاتيه على الايميل [email protected]
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