Responsibilities: Customer Support: Respond to customer inquiries and concerns
via phone, email, chat, or in-person in a courteous and efficient manner.
Issue Resolution: Investigate and resolve customer complaints or issues
promptly and effectively, ensuring customer satisfaction. Product Knowledge:
Maintain in-depth knowledge of our products/services and stay updated on new
features or offerings. Order Processing: Assist customers with placing orders,
processing returns, and tracking shipments. Documentation: Accurately record
customer interactions and transactions in the company's database or CRM
system. Information Sharing: Educate customers about our products, services,
promotions, and company policies. Problem-Solving: Employ critical thinking to
identify solutions and alternatives for customer issues. Upselling and Cross-
selling: Identify opportunities to promote additional products or services to
customers. Quality Assurance: Participate in regular training and quality
assurance programs to improve service delivery. Team Collaboration:
Collaborate with other departments, such as Sales and Technical Support, to
address customer needs effectively. Feedback Handling: Collect and report
customer feedback, suggestions, and complaints to the relevant teams for
continuous improvement. Qualifications: High school diploma or equivalent;
some college education is a plus. Previous customer service experience is
preferred but not required. Strong communication skills, both verbal and
written. Empathetic and patient demeanor when dealing with customer inquiries
and complaints. Proficiency in using customer service software and CRM
systems. Excellent problem-solving and decision-making abilities. Ability to
work effectively in a fast-paced and team-oriented environment. A commitment
to providing exceptional customer service and a positive customer experience.
Flexibility to work weekends or evenings as needed.
we are looking an energetic honest and hard working female stuff for office to manage the stuff and customer care.
As a customer representative with responsibilities, your role typically involves serving as a liaison between your company and its customers. You're entrusted with handling inquiries, addressing concerns, and providing solutions to ensure a positive customer experience. Your responsibilities might …
We are a recruitment agency looking for a Non-Saudi female customer services personal... Applicant should be active & fast learner.. Please send your CV below Email. [email protected]
مطلوب موظف/ه مطلوب موظف/ه خدمة عملاء للعمل لدى مكتب استقدام 1- يجيد برامج الكمبيوتر 2- يجيد التعامل مع العملاء 3-يفضل من لديه خبرة في مجال الاستقدام الموقع الرياض ترسل السيرة الذاتيه على الايميل [email protected]
موظفين لمطعم في جامعه في دبي خدمه العملاء و كاشير راتب + وجبه + عموله على البيع التواصل على الواتس اب لمن لديهم خبره في المجال
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Al Rashed Tires Job Detail **Industry** Construction / Cement / Metals **Functional Area:** Administration **Total Position:** 2 **Job Type:** Full Time/Permanent ( First Shift (Day) ) **Job Location:** Khobar, Saudi Arabia **Nationality:** Saudi **Career Level:** Entry Level **Maximum Experience:*…
Al Rashed Tires Job Detail **Industry** Construction / Cement / Metals **Functional Area:** Client Services & Customer Support **Total Position:** 1 **Job Type:** Full Time/Permanent **Department:** Al-Rashed Tires **Job Location:** Khobar, Saudi Arabia **Career Level:** Experienced Professional **…
We are Hiring Customer Services Operator (Male and Female can Apply). Any Nationality. Below the Requirements are. Managing the daily sales records and ensuring that they are accurate and up- to- date Preparing daily sales reports for management reporting. Assisting the team in daily activities. op…
A newly Established Company Representation are looking for a Customer Services Staff who has experience in sourcing companies and getting agency from abroad. You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce. Full Job Resp…