After Sales Support Policy Administrator

We are Allianz Partners. The leader in assistance and insurance solutions in
the areas of international health, assistance, automotive and travel
insurance. Allianz Partners is a global family of over ‎19,000 employees across
‎78 countries. This role is in the International Health part of the business,
which has a number of well-known customer facing brands such as Allianz Care,
Nextcare and Medi24.

The International Health line of business provides international health, life
and disability insurance and services, reinsurance and administration services
to a wide range of customers. These include multinational companies,
intergovernmental organisations (IGOs), non-governmental organisations (NGOs),
private individuals, families and students. Our mission is to ensure that
customers have access to quality healthcare through our support, care and
commitment to go the extra mile. We are a truly global health partner for our
customers, ensuring fast and simple access to the best advice, treatment and
value for our customers.
Summary:

The After Sales Support - Policy Administrator manages the complex tasks
related to controlling data-entry, data-analysis, card-printing/processing
information to ensure that the quality standards set by the clients are
closely met, in terms of accuracy and turn-around time.

Main Tasks:

• Manages inclusion of new members into the client scheme and database system.


• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client's requirements.


• Maintains high quality of card-printing to satisfy clients' preset standards of service.


• Issues periodic or daily report on performance.


• Meets further complex requirements, such as designing, photo-editing…etc.


• Keeps accurate records on the various activities for internal and external review.

‎27492 | Customer Services & Claims | Professional | Non-Executive | Allianz
Partners | Full-Time | Permanent
Minimum Requirements:

• Bachelors Degree ; Medical background preferred.


• Knowledge in Project Coordination is a plus.


• Physically fit to carry out duties.


• Legally permitted to work in the country of operations.


• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

Job Level:
Professional
Location:
AE
Available until:
‎31/‎05/‎2023
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Partners
Employing Entity:
NEXTCARE Claims Management LLC
Job Type:
Full-Time
Remote Job:
Not applicable
Employment Type:
Permanent
ID:
‎27492