We are looking to hire a Helpdesk Analyst who has a strong customer service
background and is based in Dubai.
The Helpdesk role is to provide 1st line support and guidance to ensure
requests, issues, orders, and complaints are recorded, categorized,
prioritised and resolved in compliance with agreed service levels. You will
need to enjoy working as part of a team with an excellent telephone manner and
take pride in the work you deliver. Where possible a first time fix should be
provided through the use of excellent questioning skills, tools and knowledge
bases, working to clearly defined ITIL processes.
The role includes trending of incidents, supporting investigation into root
cause, order management and creation and analysis of reports.
As primary contact will be from the Customer community a high level of
professionalism is paramount.
MRI Software is looking for a **Helpdesk Analyst** to join our team. As a Helpdesk Analyst you will be responsible for providing customers with technical support on our software. You will have the ability to adapt to a variety of situations and individuals, working towards win-win outcomes, identif…
Vacancy Salary ** £competitive ** Vacancy Location **UAE** _This is a_ _permanent_ _,_ _full time_ _vacancy_ _that will close_ _in a month_ _at 23:59 BST_ _._ **The Vacancy** We are looking to hire a Helpdesk Analyst who has a strong customer service background and is based in Dubai. The Helpde…
Vacancy Salary ** £competitive ** Vacancy Location **UAE** _This is a_ _permanent_ _,_ _full time_ _vacancy_ _that will close_ _in 2 months_ _at 23:59 GMT_ _._ **The Vacancy** Advert text goes here... **Join the Team** We want to work with people like you from all backgrounds and experiences, t…
**Travelport** is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture. **What 's Travelport? ** Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for…
**Travelport is a place of opportunity. It 's our incredible team that makes our company great - our people drive our winning culture. ** **What 's Travelport? ** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies …
**Travelport is a place of opportunity. It 's our incredible team that makes our company great - our people drive our winning culture. ** **What 's Travelport? ** Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies …
**JOB TITLE: Helpdesk Analyst (Remote Automation Support Engineer)** **DEPARTMENT: HelpDesk** **REPORTING TO: Helpdesk Manager** **_Location : Egypt_** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets **KEY RESPONSIBILITIES** * …
IT Helpdesk We are looking for IT Helpdesk Support Requirements : -Strong Experience in IT Support and Networking -Preferred candidates with a valid Driving license Interested Candidate share CV to [email protected]
Details Required Experience 1 year Department Customer Operations Career LevelJunior Position Location maadi Skills Windows MacOS Requirements and responsibilities ** Key Responsibilities:** * Escalating and de-escalating skills. * Locate the right support articles and troubleshooting info…
Helpdesk Operator **Primary Location** **:** SA-RIYADH **Job** **:** COMMON POSITIONS **Organization** **:** ESOM-CHAIRMAN OFFICE DEPARTMENT (PARENT) **Schedule** **:** Regular Full-time Day Job **Job Posting** **:** Mar 2, 2022, 1:56:51 AM