Technical Account Manager

؜ - ؜الإسكندرية ؜ -

تفاصيل الوظيفة

Responsibilities



  • Developing trusting relationships with customers, and understanding their business needs and technical challenges.

  • Building solutions, providing technical guidance, and advocating for the customer.

  • Making sure all deliverables arrive in good order, on time, and fulfill customers ' requirements

  • Assessing issues that might occur in the systems and preclude them from recurring.

  • Taking initiatives in identifying growth opportunities.

  • Having the ownership of DevOps projects from A to Z without the need of supervision.

  • Collaborating with both the technical team and the business team to achieve sustainable growth.

  • Taking technical decisions based on knowledge, experience, and evidence, collectively.

  • Follows DevOps process regarding documentation during the project lifetime.


Qualifications



  • Bachelor 's degree in computer science or equivalent.

  • ‎5 years of relevant experience.

  • Experienced in Technical Account Management or other relevant experience.

  • Experience in managing multiple stakeholders and projects.

  • A listener who is customer-oriented and attentive to their needs

  • Notable critical thinking and problem-solving skills.

  • Has a deep understanding of Linux, web, network topologies, common network protocols, and system security issues.

  • Strong understanding of SDLC, CI pipelines using Jenkins.

  • Full understanding of virtualization and containerization.

  • Keeping him/her self updated with the new technologies and best practices in the DevOps market, and influencing these technologies for the interest of the company.

  • Full awareness of RDBMS (i.e. MySQL, Postgresql).

  • Full awareness of:

    • Infrastructure as code tools (i.e. Ansible, Chef, Puppet, Salt, Terraform, Cloud formation).

    • Cloud platform providers (i.e. AWS, GCP, Azure, OCI).

    • Kubernetes.



ملخص الوظيفة

  • المُعلن : Espace EG
  • تاريخ الإعلان : 09/10/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الإسكندرية
  • الراتب : -
  • الهاتف : -

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