Job Description
Sutherland is seeking an Associate Manager of IT Operations to help maintain
the operational standards from the ground up. This will include documentation,
creation of policy’s & procedures, Audits, Disaster Recovery, Audits and more.
We are a group of driven and hard-working individuals. If you are looking to
build a fulfilling career and are confident you have the skills and experience
to help us succeed, we want to work with you! Associate Manager of Data Center
Operations in this role get to: Job Title: Associate Manager GTI Department:
GTI Reports To: Manager GTI Role Purpose (overall high level summary of the
role) - Provide the required support to the management team in ensuring
seamless operation and support to the customers. - To provide time critical
support to system users within the business areas, ensuring maximum efficiency
to achieve maximum customer satisfaction. - Efficient problem resolution and
maximize the system availability. - Review the frequentlyfaced system problems
and work on the i
Qualifications
Education / Relevant Experience / Other Qualifications (e.g. Knowledge,
Skills, Professional Qualifications required) (For the role – not the role
holder. Minimum requirements of the role) - Bachelor of Science in Computer
Engineering/ Computer Science, Electronics and Communications Engineering -
Understanding the needs of both internal and external customers and be
committed to delivering an excellent service. - Ability to work well with
others in pursuit of business aims. - Energy, enthusiasm, and commitment to
the business unit. - Positive response to and recognition of the need for
change. - Ability to make realistic decisions and is willing to take the
responsibility for acting on their own initiative. - High standards of
integrity and the ability to motivate self/others towards continuous
performance improvement and personal development. - Sound technical knowledge
on the related business areas. - Willing to work on different shifts and be
assigned to other sites/location if required. Pre-requisites f
**Date Posted:** 2022-06-13-07:00 **Country:** United Arab Emirates **Location:** UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE * Coordinates, prioritizes and resolves issues encountered by a more experienced team. * Optimizes the usage of manpower, standard time, equipment …
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