Services Specialist - Customer Operations

Services Specialist - Customer Operations

Are you a Billings and Collection Specialist looking for a new direction?

Are you a people person with a dynamic customer service orientation, adept at
multitasking?
Join our Oilfield Services Team!

Our Oilfield Services (OFS) business provides intelligent connected
technologies to monitor and control our energy extraction assets. Our Sales
teamwork in partnership with our business partners to build loyalty and
develop sales growth. We take responsibility for the business' success by
building trusted relationships and understanding our partners.

Partner with the best

This role is responsible for the accurate and timely invoicing of services to
the customer. It is the responsibility of the Billing Specialist to adhere to
standard Baker Hughes OFS billing & collection processes.

As a Services Specialist - Customer Operations, you will be responsible for:
* Ensuring the billing invoices are successfully transmitted on time and monitoring invoice tracking reports for Kuwait Customers.
* Creating credit memos and concessions to resolve customer issues
* Collaborating with cross-functional teams to provide support for the execution and delivery of customer projects and requirements.
* Monitoring and reconciling job tickets to field job data, as well as maintaining SAP job data entries.
* Preparing customer invoices efficiently and entering them correctly into the system
* Verifying customer information, maintaining related files, and assisting in the preparation of reports.
* Preparing accounting statements and reports related to billing.
* Training, cross-training, and mentoring of new and experienced billers.
Fuel your passion

To be successful in this role you will:
* Have a bachelor 's or college (or a high school diploma / GED with at least ‎4 years of experience in Services)
* Have compelling oral, and written communication and interpersonal skills.
* Demonstrate the ability to analyze and resolve problems

Work in a way that works for you

We recognize that everyone is different and that the way in which people want
to work and deliver at their best is different for everyone too. In this role,
we can offer the following flexible working patterns:
*
Working flexible hours - flexing the times when you work in the day to help
you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are
better when all of our people are developed, engaged, and able to bring their
whole authentic selves to work. We invest in the health and well-being of our
workforce, train and reward talent, and develop leaders at all levels to bring
out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep
going forward tomorrow, we know we have to push the boundaries today. We
prioritize rewarding those who embrace change with a package that reflects how
much we value their input. Join us, and you can expect:
*
Contemporary work-life balance policies and well-being activities
* Comprehensive private medical care options
* The safety net of life insurance and disability programs
* Tailored financial programs
* Additional elected or voluntary benefits

About Us

With operations in over ‎120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner in the
energy industry, we're committed to achieving net-zero carbon emissions by
‎2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner, and
more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a
global reach and exciting services and clients? Come join us and grow with a
team of people who will energize and inspire you!
About Us:
With operations in over ‎120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner to the
energy industry, we 're committed to achieving net-zero carbon emissions by
‎2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner and
more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that
values innovation and progress? Join us and become part of a team of people
who will challenge and inspire you! Let 's come together and take energy
forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions
are made without regard to race, color, religion, national or ethnic origin,
sex, sexual orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by law.