Reporting to the Boutique Manager, you will be part of the sales team within
our Beauty Boutique (make-up, fragrances and skin-care), and you will
contribute to engage our clients by creating a unique and memorable
experience.
Your main responsibilities are :
To embody Chanel values and DNA
* Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
* Co-create stories with and for clients, share the brand culture and blend it with the clients' personal story
* Nourish a beauty culture, constantly follow latest trends and be pro-active in self-learning
* Be a brand ambassador by respecting grooming guidelines at all time
To surpass client expectations
* Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel's rituals and standards
* Ensure clients are welcomed in a high level manner in order to create a strong relationship with them and ensure brand loyalty
* Develop cross-selling among all categories in the boutique
* Handle clients service complaints and requests effectively and according to guidelines
* Build your own client data base and work on clienteling along with your Manager
To be a Skincare Specialist
* Support the team by sharing your knowledge in skincare
* Providing skincare consultations in the boutique
* Give recommendations (action plans, animations, new ideas…) to constantly enhance and boost the skincare category
* Be curious of the latest trends in skincare (competitors, technologies & innovations, digital…)
To operate the Boutique
* Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
* Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
* Collaborate with others and contribute to build the success of the Boutique by achieving sales targets and KPIs
You are a Beauty Advisor with at least 5 years of experience within a high-end
or Luxury Retail environment. You are passionate about the field of Beauty,
particularly Skincare, and have a strong understanding of client experience.
Your excellent interpersonal, communication skills and sense of initiative,
along with a strong intercultural approach will be a real asset to succeed in
this position.
English and Arabic are a must
Position based in Al Ain Mall
Reporting to the Boutique Manager, you will be part of the sales team within our Fragrances and Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client. Your main responsib…
Job Description _Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering …
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