Reporting to the Boutique Manager, you will be part of the sales team within
our Fragrances and Beauty Boutique (make-up, fragrances and skin-care), and
you will contribute to creating a loyal client database by ensuring a unique
and memorable experience is given to each client.
Your main responsibilities are :
To embody Chanel values and DNA
* Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
* Co-create stories with and for clients, share the brand culture and blend it with the clients' personal story
* Nourish a beauty culture, constantly follow latest trends and be pro-active in self-learning
* Be a brand ambassador by respecting grooming guidelines at all time
To surpass client expectations
* Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel's rituals and standards
* Ensure clients are welcomed in a high level manner in order to create a strong relationship with them and ensure brand loyalty
* Develop cross-selling among all categories in the boutique
* Handle clients service complaints and requests effectively and according to guidelines
* Build your own client data base and work on clienteling along with your Manager
To manage the skincare cabin
* Support and coach the team by sharing your extensive knowledge in skincare
* Animate the skincare cabin by providing skincare consultations and treatments
* Ensure skincare stocks are effectively managed (inventory, order…)
* Give recommendations (action plans, animations, new ideas…) to constantly enhance and boost the skincare category
* Share best practices with the team to offer skincare during the selling ceremony and develop cross-selling among all categories
* Be aware of the latest trends in skincare (competitors, technologies & innovations, digital…)
To operate the Boutique
* Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
* Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
* Collaborate with others and contribute to build the success of the Boutique by achieving sales targets and KPIs
You are a fully trained Beauty Therapist with 5 years of experience within a
luxury spa and salon environment. You have strong expertise with facial
treatments and client experience. You are passionate about the field of Beauty
and have a strong understanding of client experience. Your excellent
interpersonal, communication skills and sense of initiative, along with a
strong intercultural approach will be a real asset to succeed in this
position.
Fluency in English and Arabic is a must
Permanent position based in Al Ain Mall, Abu Dhabi (new boutique to be opened)
Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to engage our clients by creating a unique and memorable experience. Your main responsibilities are : To embody Chanel values and DNA * Sha…
Job Description _Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering …
_Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creation…
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**Posting Date** Jul 12, 2022 **Job Number** 22118596 **Job Category** Finance & Accounting **Location** Aloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Aloft Hotels **Schedule*…
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