the center is given with the highest level of service. Also, the job role will
act as a bridge between the patient and the medical operation team,
responsible for the management of patient's appointment.**
Administration
Greet and welcome the patient to the center
Register patient information on the system as per the center 's protocol
« Verify and update patient 's information and assisting them to complete
all necessary forms and entering them onto the system
Check daily appointment schedule of assigned dentist and schedule patients '
appointment accordingly
Check notes made by the dentist before making the booking or giving an
update to the patient.
Ensure that medical insurance is approved before confirming the appointment
with patient
Call and reschedule those patients who missed their appointment
Fill in cancelled and no-show appointment
Confirm upcoming appointment and providing update to the assigned dentist
Answer and manage other incoming calls
Maintain and manage patient records up to date
Patient Relation
Ensure that patient is treated with utmost care as per the general service
standards of the center
Monitor movement of patient at the reception area
Ensure that patient does not leave any items at the reception area (ie.
Emirates ID, etc)
Ensure that all checked in patients are sent to room promptly
Provide update to patients in case there will be changes in their
appointment
Remind patients about the protocol of the center
Manage any patient 's concerns/issues before escalating to Senior
Receptionist
Compliance
Maintain and update patient information in compliance with the data
protection policy of the
center
Keep oneself up to date about the new / changes in policy and procedure in
the center
Attend any renewal training arranged by the center
Skills Required
* receptionist
* front office
Apply Now
, United Arab Emirates
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