Main Purpose of Role:
The IT Support Engineer will support the business through solving IT issues
and helping increase efficiency of business processes.
Knowledge / Experience (Skills):
* Experience with Microsoft desktop operating systems,
* Experience working in a team-orientated, collaborative environment,
* ITIL Experience
* Flexibility in work time and location with a willingness to travel to any Penspen sites as may be required
* Extensive application support experience with Microsoft Office and O365
* Good knowledge of cloud based video conferencing systems e.g, Teams, Zoom etc., and modern hardware endpoints
* knowledge of mobile devices and their configuration
Qualifications:
* Preferably degree qualified in computer systems
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