Application Administration - Payments

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

As the implementation phase of Buna, formerly known as the Arab Regional
Payment System (ARPS), project picks up momentum, we are looking for a
responsible Payment System Application Specialist to join our founding
team
The candidate will join the Application Support & Administration team and will
participates in ongoing administrative support and end-user support.


Key responsibilities.
* Works closely with the all Information Technology and Infrastructure Leadership to support the on-going administration and day-to-day operations of all payment business applications ( SWIFTAlliance, SNL, SWIFT HSM, RTGS Core System, Compliance- AML, Transaction Monitoring) and relevant modules.
* Technical support for connectivity and associated operating system
* Demonstrates the requisite knowledge, skills, and abilities to effectively solicit and capture business and technical requirements; develop, test, and implement system configurations and workflows; diagnose the underlying drivers of performance gaps; inform continuous improvement initiatives
* Maintain product support and maintenance contracts with vendors
* Monitoring and tracking of SWIFT production issues and working pro-actively to catch incidents before they happen
* Ensuring problem and root cause tickets are progressed as per SLAs
* Ensure test planning, strategy and validation are sufficient and in place for changes to be deployed, coordinate release and post release support
* Provide 2nd level for application support by assisting in understanding and analysing the day-to-day problems faced by the end users of the systems.
* Handle interface and functionality testing of new releases, patches and certification
* To provide solution or workaround to users for their requests on SWIFT system
* To deliver training to users in software applications
* Prepare manuals for operators and users
* Advice in implementing changes required by users & software vendors
Requirements :
* Minimum ‎5 years of IT application management or service delivery management experience in a financial institution
* Minimum ‎3 years of experience in the administration , configuration and deployment of SWIFT payment system
* Good knowledge and experience of Windows Server and Oracle Database
* Good knowledge and experience of application servers (Apache Tomcat, Webpshere, Weblogic etc )
* ITIL Framework understanding and working knowledge of concepts (Familiarity with Incident, Problem, Change and Release Management procedure is preferable)
* Good knowledge of SWIFT message types in ISO20022 and ISO15022
* Experience of Secure Authentication, SSL, Encryption, VPN, MQ and SOAP
* Must have proven communication, analytical and problem-solving skills to understand the business requirement and help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.

ملخص الوظيفة

  • المُعلن : Arab Monetary Fund
  • تاريخ الإعلان : 23/07/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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