Vacancy No
VN10581
Employment Type
Fixed Term
Location Country
United Arab Emirates
Location City
Who are V.Group?
As a global leader in ship management and marine services, we add value to a
vessel 's operations. Operating around the clock and around the world, V.Group
gives every client the quality and efficiency they need in every sector.
Covering crew management and recruitment, quality ship management and
technical services, together with supporting management and commercial
services, V.Group has an unrivalled industry knowledge with performance
assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent,
We Commit and Deliver, are at the heart of everything we do and they support
our strategy of Investing in Talent. We are always interested in making
contact with talented individuals - people who will demonstrate our values and
deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
Conduct all PCR tests for incoming crew, administer vaccinations, arrange
hospitalisation and transport for COVID positive crew. This position handles
900+ crew on 103 vessels
Key Responsibilities and Tasks
1 Checking vaccination of all crew upon arrival and departure .
2 Taking appointment from Sas Al Nakl site for vaccination for crew who don 't
have emirates id (new crew ) and also for those crews who have problem with Al
Hosn Application
3 Follow up and solving alhosn issues of crew by contacting concerned govt
departments, sending crew to those centres etc
4 Arranging PCR for crew upon requirements (for taking job officer approval ,
for PTR, for joining and also as per the request of MPD)
5 Follow up with covid positive crew. Arranging positive crew's 2nd test in
SEHA drive thru and also their transportation to quarantine centre .
6 Arranging Nurse for PCR Test upon requests of vessels to various ports as
and when vessel arrives
7 Arranging gate pass for Nurse if vessel location is in ADSB , ADNOC PORT and
ALI &SONS
8 Updating ShipSure all data for vaccinations
9 Submitting all documents for job officer approval
10 Checking every crew (OSV) have valid course , medicals, CICPA pass and
Optima card before submitting documents for job officer approval
11 Preparing Pre-joining checklist of new crew for job officer approval along
with COVID documentation
12 Arranging permit for crew's who completes quarantine after being positive
13 Collecting each crew's alhosn screenshot by whatsapp for job officer
approval
14 Collecting discharge forms from crew(positive ) for approval by whatsapp
Required Experience
ESSENTIAL:
Working experience in providing travel / crewing / training or technical support and customer service support
Passion for Technology (loving it)
Problem solving skills with a desire to close out tickets
Excellent customer service and complaint handling skills
CRM experience: Freshdesk or similar
Excellent communication skills: Fluent in English
Focus and attention to detail skills
Well organised and systematic working style, finishing tasks on time, completing tasks 100%
Ability to prioritise workload according to different time zones
Ability to work under pressure and with minimum supervision
DESIRABLE:
Microsoft Excel
Microsoft Word Intermediate/Advanced
Call Center background
Prior Crewing or maritime training is an advantage.
Solid English language capability - spoken and written
What can I expect in return?
V. Group can offer you a market leading salary and benefits package, in
addition to significant opportunities for career growth and personal
development. This a great opportunity to join a true leader in the maritime
sector - a company that has exciting plans for future growth.
Applications Close Date
31 Oct 2022
### **Job description** Charterhouse is currently working with an international law firm based in Abu Dhabi who is looking to hire a pro-active and results driven Administrator to support their professional yet friendly team with administrative tasks. Due to the demands of the position, it is essen…
* Issuing GHQ cards to QAW and shared services colleagues and contractors. * Keeping track record of GHQ cards ie renewal, cancelation and updating the system accordingly * Liaising and work closely with QAW security for permit access. * Performing other support function as required inside…
**Vacancy No** VN10580 **Employment Type** Fixed Term **Location Country** United Arab Emirates **Location City** **Who are V.Group?** As a global leader in ship management and marine services, we add value to a vessel 's operations. Operating around the clock and around the world, V.Gr…
The Role Support all the activities including office management, implementation of procedures, process management, records management, and diary management • Enhance and implement administrative systems as and when needed to increase efficiency • Manage the Line Manager's various projects and ini…
Position Summary: **_UAE Nationals are encouraged to apply_** New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Dean of Administration, to assist with driving the planning, implementation and ongoing maintenance of the departments academic and administrative strategy In this…
**Job Description:** Parsons is looking for an amazingly talented **Document Controller/Administrative Assistant** to join our team! In this role you will get to **perform both administrative and document control functions for a Construction Supervision Team for a highly reputable Master Developer.…
**Job Description:** Parsons is looking for an amazingly talented **Document Controller/Administrative Assistant** to join our team! In this role you will get to **perform both administrative and document control functions for a Program Management Office for a highly reputable Master Developer.** …
**Administration Assistant | Hertz | Logistics and Supply Chain | Dubai** **Overview of the role:** To provide administrative support to ensure efficient operation of office. To manage daily tasks and monthly reports regarding, but not limited to, raising LPO, Invoicing, manpower expenses, Fuel…
Position Summary: **UAE Nationals are encouraged to apply** New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Manager, Administration reporting to the Assistant Dean for Administration, Science Division. The Assistant Manager, Administration will assist and support the Assistan…
College The British School Al Khubairat (BSAK) Location Abu Dhabi, United Arab Emirates Contract Type Permanent Hours Full Time Salary TBC Posted 24th August 2023 Start Date As Soon As Possible Expires 31st August 2023 11:59 PM Contract Type Permanent Start Date As Soon As Possible Job ID 1362937 …