CUSTOMER SERVICE SUPERVISOR

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

Description


Hiring a Customer Service Supervisor for Abu Dhabi.
Key Responsibilities:
* Manage and coordinate customer support teams.
* Improve customer service procedures, policies, and standards and set clear and actionable goals for support teams.
* Improve employee recruitment and appraisals to recruit better staff.
* Cross functional collaboration to resolve issues.
* Conduct a quality assurance survey with customers to provide feedback to employees.
* Build a customer-centric culture.
* Plan and improve the training process.
* Conduct periodic reviews and performance evaluations of team members.
* Aid the employees in keeping stress levels low and productivity high.
Key Requirements:
* Bachelor's degree or equivalent experience.
* Four years experience as customer service supervisor.
* Excellent oral and written communication, sales, and customer service skills.
* High degree of professionalism and integrity.
* Excellent computer knowledge.

ملخص الوظيفة

  • المُعلن : Ag Services Llc
  • تاريخ الإعلان : 25/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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