Hiring a Customer Service Supervisor for Abu Dhabi.
Key Responsibilities:
* Manage and coordinate customer support teams.
* Improve customer service procedures, policies, and standards and set clear and actionable goals for support teams.
* Improve employee recruitment and appraisals to recruit better staff.
* Cross functional collaboration to resolve issues.
* Conduct a quality assurance survey with customers to provide feedback to employees.
* Build a customer-centric culture.
* Plan and improve the training process.
* Conduct periodic reviews and performance evaluations of team members.
* Aid the employees in keeping stress levels low and productivity high.
Key Requirements:
* Bachelor's degree or equivalent experience.
* Four years experience as customer service supervisor.
* Excellent oral and written communication, sales, and customer service skills.
* High degree of professionalism and integrity.
* Excellent computer knowledge.
### **Description** Hiring a Customer Service Supervisor for Abu Dhabi. Key Responsibilities: * Supervise day-to-day operations in the customer service department. * Create effective customer service procedures, policies, and standards. * Respond to customer service issues on time. * Develo…
### **Description** Hiring a Customer Service Supervisor for Abu Dhabi. Key Responsibilities: * Manage and coordinate customer support teams. * Improve employee recruitment and appraisals to recruit better staff. * Improve customer service procedures, policies, and standards and set clear and…
### **Description** Hiring a Customer service supervisor for Abu Dhabi. Key Responsibilities: * Manage the customer service team, ensuring internal and external meetings, colleague engagement, development, and performance management. * Maintain a track of customer issues, resolutions and lesson…
#### **We are looking for a Customer Support Supervisor for one of our clients** **** **Qualifications:** **** **Excellent communication skills both verbal and written** **2 to 3 years supervisory experience in call center or direct selling industry** **Strong leadership skills** ****…
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