Hiring a Call Center Agent for Abu Dhabi.
Key Responsibilities:
* Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
* Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
* Utilizing software, databases, scripts, and tools appropriately.
* Building lasting relationships with clients and other call center team members based on trust and reliability.
* Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
* Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
* Taking part in training and other learning opportunities to expand knowledge of company and position.
Key Requirements:
* Graduate or High school diploma or equivalent.
* Two to three years experience as Call center Agent.
* Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
* Proficiency with computers, especially with CRM software, and strong typing skills.
### **Description** Hiring a Call center Agent for Abu Dhabi. Key Responsibilities: * Contact potential or existing customers to inform them about a product or service using scripts. * Enter and update customer information in the database * Answer questions about services or the company. * …
### **Description** Hiring a Call center Agent for Abu Dhabi. Key Responsibilities: * Deliver the best customer service by attending and resolving queries / issues. * Analyze the various parts of a problem properly and develop logical solutions. * Escalate unresolved queries according to the …
### **Description** Hiring a Call Center Agent for Abu Dhabi. Key Responsibilities: * Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. * Utilizing software, databases, scripts, and tools appropriately. * Respon…
Looking for a Call Center Agent for Abu Dhabi. Responsibilities: * Respond accurately and satisfactorily to customer questions and concerns. * Managing and coordinate customer appointments, billings and necessary follow-up's. * Engage in active listening with callers, confirm or clarify infor…
Looking for a Call Center Agent for Abu Dhabi. Responsibilities: * Respond accurately and satisfactorily to customer questions and concerns. * Engage in active listening with callers, confirm or clarify information and communicate products, services, and policies to consumers. * Managing and …
Published January 30, 2023 Location Abu Dhabi, United Arab Emirates Category Customer Service / Reservations / Telecalling Job Type Full-time ### **Description** Hiring a Call Center Agent for Abu Dhabi. Key Responsibilities: * Answering or making calls to clients to learn about and address their…
Published January 16, 2023 Location Abu Dhabi, United Arab Emirates Category Customer Service / Reservations / Telecalling Job Type Full-time ### **Description** Hiring a Call center Agent for Abu Dhabi. Key Responsibilities: * Contact potential or existing customers to inform them about a produc…
**Job Number** 22146276 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N …
**Job Number** 23220921 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N …
United Arab Emirates Jan 9, 2023 AED 4500 - AED 5000 Contract Full time Our client is one of the largest electronic brand. They are now looking for a Ca **ll Center Agent** to join them. R **oles & Responsibilities** * Take customer calls and provide accurate, satisfactory answers to the…