Field Service Representative I

FIELD SERVICE REPRESENTATIVE I*
JOB SUMMARY
The Field Service Representative uses licensed material and provides personal
supervision in the use of licensed material at work sites in order to support
radioactive tracer services (proppant tracers) during well site operations.
The incumbent is responsible to the licensor NRC (Nuclear Regulatory
Commission) and/or the Agreement States for assuring compliance with the
requirements of the Commission's regulations and the conditions of the
license.
Functions as the Radiation Safety Officer at work sites. Works independently
and without supervision ‎80% of the time to manage and implement proppant
tracer services at well sites. The Field Service Representative is required to
assess well site operations and effectively communicate to customers the work
that needs to be done to carry out tracer services, ensuring that the work is
performed in a safe and optimal manner.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include the following. Other duties
may be assigned.
Job Management Responsibilities
* Communicates job objectives, design and possible operation changes with the client, including but not limited to the following:
* Reviews safety and flow-back procedures, confirms proppant and chemical tracer objectives, reviews job design needed to achieve objectives, and communicates job changes that may occur depending on effectiveness of overall well site operations.
* Gathers and evaluates information on well specifications, number of fracture stimulation stages and depths, perforation(s) depths, casing, tubing specifications, and completion type (plug and perforating sliding sleeve, packers plus, frac pack, etc.).
* Based on an analysis of data gathered, strategizes rig-up scenarios with the client and recommends optimal design to maximize tracer outcomes.
* Analyzes mud reports and determines the appropriate amount of tracer to use for the operation. Communicates with client to determine if additions to the drilling mud system are anticipated or have been made in order to determine impact to design of the job, as well as materials required.
* Monitors real-time well site operations and adjusts tracer job design depending on status and stage of the operation. Must exercise discretion and independent judgment (without direct supervision) in determining appropriate adjustments and/or changes to job design, taking into consideration regulatory, safety, and desired goals of diagnostic services to be provided.
Tracer Operations
* Upon completion of tracer operations, surveys the well site to ensure that no radioactive material residue remains at the site.
* Provides customers with technical product support relating specifically to proppant and chemical tracer services.
* Determines the appropriate mix of proppant and chemical tracers required for tracer completion and monitors injection into the "frac" line going into the well.
* Utilizing the STMU (Spectral Tracer Monitoring Unit) for jobs with proppant tracers, measures the tracer material going downhole.
* Communicates status of the tracer operations to the client, including screen-outs (material in the line), pump stops, and completion of the job.
* Accurately completes all required reports at the conclusion of the job, for example, job site survey, job site summary of operation, inventory of materials used, field receipt, etc.
Job Close Responsibilities
Conducts a post-job review with the client and obtains post job treatment
report from the frac company detailing the outcome of the job. Discusses and
"sells" the client on the possibility of future work and scheduling of next
service. Promotes and educates the client on the services provided by Core
Laboratories that may address client needs. Reviews marketing materials with
the client as appropriate for potential future work.
Training/Teaching Responsibilities
* Trains clients and flow-back crew on proper sampling procedures (water, oil, gas and/or sand samples), as well as documentation procedures required to ensure accurate interpretation of the engineering data obtained from well site operations.
* Train engineers and oil field gauger/pumper personnel on sampling schedules and specialized sampling equipment and procedures, safety, and quality controls required for tracer operations. Trains mud engineers on sample collection procedures, calculation of sample depth and proper documentation required.
* Trains well site personnel on proper use of radiation survey meters and survey techniques as required.
Radiation Safety Responsibilities
* The incumbent is required to demonstrate knowledge, responsibility, and authority in the enforcement of appropriate radiation protection rules, standards, and practices on behalf of the licensee.
* Functions as the Radiation Safety Officer at the well site. In the event of an emergency, has the authority to take charge of the well site and implement procedures in ProTechnics O&E Manual.
* Conducts safety meetings for all personnel on location prior to beginning of on-site operations. Establishes and oversees ALARA (As Low As Reasonably Achievable) radiation control, operating, safety, and emergency procedures.
* Evaluates emergency situations at the well site (including blowouts, uncontrolled flow-back, fire, etc.), takes control of emergency situations, and directs all third party personnel in appropriate response. This includes calming onsite personnel through concise, effective communication regarding the nature of the emergency, as well as directing and controlling appropriate remedial actions.
* The ability to quickly and independently exercise discretion and judgment are essential when analyzing emergency situations, determining remedial actions needed, and directing others to take appropriate actions for resolution.
* Responsible for the assessment, judgment and decision making, and supervision of decontamination activities for various operations and/or emergency scenarios that may occur during well site tracer operations.
* Responsible for effective communication with regulatory inspectors and/or auditors of state and/or federal Departments of Health, Nuclear Regulatory agencies, etc. Must be able to provide regulatory representatives with detailed descriptions of what the work entails, as well as how ProTechnics is meeting work requirements while adhering to regulatory requirements.
* At any point in time before or during operations, the Field Service Representative must be able to evaluate and identify safety hazards and has the authority to cease all operations when necessary to avoid or prevent serious injury or death.
Other Job Duties
* The incumbent will be on-call ‎24/‎7 and expected to respond to calls within ‎60 minutes.
* Must be willing to travel and work on weekend.
* Responsible for safe handling and transportation of all assigned radioactive material and equipment.
* Incumbent is responsible for maintaining the company vehicle that is assigned to him, including keeping the interior and exterior of the vehicle clean and regular mechanical maintenance.
* Delivers products and services to customers as needed.
* Responsible for ensuring a safe work environment and minimizing accidents in the work place and on well sites.
ADDITIONAL JOB REQUIREMENTS AFTER BEING HIRED BY PROTECHNICS INCLUDE THE
FOLLOWING
* Incumbent must obtain residence within a ‎60 minute drive to the local district office in order to respond to call outs expediently. This requirement must be met within ‎90 days of the first date of employment.
* Must successfully complete six (‎6) weeks of classroom training and certification programs. Training and certification includes basic knowledge of radiation principles and regulations.
* Must complete up to three months of on-the-job training under the supervision of senior Field Service Representatives or district operations management personnel.
* Through a field evaluation, must demonstrate competence in the use of proppant and chemical tracers and survey instruments that will be used on the job.
* Must demonstrate understanding of basic radiation principles by successfully completing the written * examinations given in the classroom-training course in order to obtain Radiation Certification for well logging.
* Must successfully complete the Tracer Operations Manual orientation of standard operating procedures and demonstrate the ability to perform all essential job duties and responsibilities without supervision.
EDUCATION AND/OR EXPERIENCE
High School diploma or equivalent required. Associates degree with some
college course work in a field of science, technology or engineering
preferred. Minimum one year of previous oil and gas service experience
preferred.
KNOWLEDGE, SKILLS, and ABILITIES
Proficiency with Microsoft Office software preferred. Strong Excel skills will
be required to complete job reports and paperwork. Some experience with Access
preferred. An aptitude for learning new software systems preferred. Incumbents
will be required to learn the proprietary STMU (Spectral Tracer Monitoring
Unit) software.
LANGUAGE SKILLS
Ability to read, analyze and interpret instructional and technical materials
relating to procedures and safety; and applicable government regulations.
Ability to write applicable reports and correspondence clearly. Ability to
effectively present information in one-on-one and small group situations to
clients and other third parties present on work sites.
MATHEMATICAL SKILLS:
Basic math skills required including the ability to add, subtract, multiply,
and divide in all units of measure, using whole numbers, common fractions, and
decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed written or
oral instructions. Ability to solve practical problems and deal with a variety
of concrete variables in situations where no supervision and/or limited
standardization exists. Ability to interpret a variety of instructions
furnished in written, oral, diagram or schedule formats.
CERTIFICATES, LICENSES, REGISTRATIONS
* Valid driver's license and a good driving record required.
* Certifications in Radiation, Well Logging or Subsurface Tracer Operations preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
* The employee must regularly lift and/or move up to ‎25 pounds, frequently lift and/or move up to ‎50 pounds, and occasionally lift and/or move up to ‎100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
* Employee may be required to travel by air, sea, and public/private ground transport. Employee will be required to work at both onshore and offshore oil and gas well sites.
* The working environment will result in the employee being exposed to various weather conditions in an outdoor environment, sun, heat, wind, cold, rain and etc.
* Employee will be expected to heed weather conditions and prepare accordingly. Safety and clothing for harsh weather conditions and work related safety accessories will be provided.
* Employee may be required to work and travel in climate and non-climate controlled environments. All appropriate precautions will be taken to ensure the facilities conform to HSE standards and regulations.
JOB SUMMARY
The Field Service Representative uses licensed material and provides personal
supervision in the use of licensed material at work sites in order to support
radioactive tracer services (proppant tracers) during well site operations.
The incumbent is responsible to the licensor NRC (Nuclear Regulatory
Commission) and/or the Agreement States for assuring compliance with the
requirements of the Commission's regulations and the conditions of the
license. Functions as the Radiation Safety Officer at work sites. Works
independently and without supervision ‎80% of the time to manage and implement
proppant tracer services at well sites. The Field Service Representative is
required to assess well site operations and effectively communicate to
customers the work that needs to be done to carry out tracer services,
ensuring that the work is performed in a safe and optimal manner.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include the following. Other duties
may be assigned.

Job Management Responsibilities (‎30%)

Communicates job objectives, design and possible operation changes with the
client, including but not limited to the following:
Reviews safety and flow-back procedures, confirms proppant and chemical tracer
objectives, reviews job design needed to achieve objectives, and communicates
job changes that may occur depending on effectiveness of overall well site
operations.
Gathers and evaluates information on well specifications, number of fracture
stimulation stages and depths, perforation(s) depths, casing, tubing
specifications, and completion type (plug and perforating sliding sleeve,
packers plus, frac pack, etc.).
Based on an analysis of data gathered, strategizes rig-up scenarios with the
client and recommends optimal design to maximize tracer outcomes.

Analyzes mud reports and determines the appropriate amount of tracer to use
for the operation. Communicates with client to determine if additions to the
drilling mud system are anticipated or have been made in order to determine
impact to design of the job, as well as materials required.

Monitors real-time well site operations and adjusts tracer job design
depending on status and stage of the operation. Must exercise discretion and
independent judgment (without direct supervision) in determining appropriate
adjustments and/or changes to job design, taking into consideration
regulatory, safety, and desired goals of diagnostic services to be provided.

Tracer Operations (‎10%)

Upon completion of tracer operations, surveys the well site to ensure that no
radioactive material residue remains at the site.

Provides customers with technical product support relating specifically to
proppant and chemical tracer services.

Determines the appropriate mix of proppant and chemical tracers required for
tracer completion and monitors injection into the "frac" line going into the
well.

Utilizing the STMU (Spectral Tracer Monitoring Unit) for jobs with proppant
tracers, measures the tracer material going downhole.

Communicates status of the tracer operations to the client, including screen-
outs (material in the line), pump stops, and completion of the job.

Accurately completes all required reports at the conclusion of the job, for
example, job site survey, job site summary of operation, inventory of
materials used, field receipt, etc.

Job Close Responsibilities (‎5%)

Conducts a post-job review with the client and obtains post job treatment
report from the frac company detailing the outcome of the job. Discusses and
"sells" the client on the possibility of future work and scheduling of next
service. Promotes and educates the client on the services provided by Core
Laboratories that may address client needs. Reviews marketing materials with
the client as appropriate for potential future work.

Training/Teaching Responsibilities (‎15%)

Trains clients and flow-back crew on proper sampling procedures (water, oil,
gas and/or sand samples), as well as documentation procedures required to
ensure accurate interpretation of the engineering data obtained from well site
operations.

Train engineers and oil field gauger/pumper personnel on sampling schedules
and specialized sampling equipment and procedures, safety, and quality
controls required for tracer operations. Trains mud engineers on sample
collection procedures, calculation of sample depth and proper documentation
required.

Trains well site personnel on proper use of radiation survey meters and survey
techniques as required.

Radiation Safety Responsibilities (‎30%)

The incumbent is required to demonstrate knowledge, responsibility, and
authority in the enforcement of appropriate radiation protection rules,
standards, and practices on behalf of the licensee.

Functions as the Radiation Safety Officer at the well site. In the event of an
emergency, has the authority to take charge of the well site and implement
procedures in ProTechnics O&E Manual.

Conducts safety meetings for all personnel on location prior to beginning of
on-site operations. Establishes and oversees ALARA (As Low As Reasonably
Achievable) radiation control, operating, safety, and emergency procedures.

Evaluates emergency situations at the well site (including blowouts,
uncontrolled flow-back, fire, etc.), takes control of emergency situations,
and directs all third party personnel in appropriate response. This includes
calming onsite personnel through concise, effective communication regarding
the nature of the emergency, as well as directing and controlling appropriate
remedial actions.

The ability to quickly and independently exercise discretion and judgment are
essential when analyzing emergency situations, determining remedial actions
needed, and directing others to take appropriate actions for resolution.

Responsible for the assessment, judgment and decision making, and supervision
of decontamination activities for various operations and/or emergency
scenarios that may occur during well site tracer operations.

Responsible for effective communication with regulatory inspectors and/or
auditors of state and/or federal Departments of Health, Nuclear Regulatory
agencies, etc. Must be able to provide regulatory representatives with
detailed descriptions of what the work entails, as well as how ProTechnics is
meeting work requirements while adhering to regulatory requirements.

At any point in time before or during operations, the Field Service
Representative must be able to evaluate and identify safety hazards and has
the authority to cease all operations when necessary to avoid or prevent
serious injury or death.

Other Job Duties (‎10%)

Responsible for safe handling and transportation of all assigned radioactive
material and equipment.

Incumbent is responsible for maintaining the company vehicle that is assigned
to him, including keeping the interior and exterior of the vehicle clean and
regular mechanical maintenance.

Delivers products and services to customers as needed.

Responsible for ensuring a safe work environment and minimizing accidents in
the work place and on well sites.

Must be willing to travel and work on weekends.

The incumbent will be on-call ‎24/‎7 and expected to respond to calls within ‎60
minutes.

ADDITIONAL JOB REQUIREMENTS AFTER BEING HIRED BY PROTECHNICS INCLUDE THE
FOLLOWING:

Must successfully complete six (‎6) weeks of classroom training and
certification programs. Training and certification includes basic knowledge of
radiation principles and regulations. Must complete up to three months of on-
the-job training under the supervision of senior Field Service Representatives
or district operations management personnel. Through a field evaluation, must
demonstrate competence in the use of proppant and chemical tracers and survey
instruments that will be used on the job. Must demonstrate understanding of
basic radiation principles by successfully completing the written examinations
given in the classroom-training course in order to obtain Radiation
Certification for well logging. Must successfully complete the Tracer
Operations Manual orientation of standard operating procedures and demonstrate
the ability to perform all essential job duties and responsibilities without
supervision.

EDUCATION AND/OR EXPERIENCE:
(Refer to the Job Level Chart for all Education/Experience requirements for
the Field Service Representative job family.)
High School diploma or equivalent required. Associates degree with some
college course work in a field of science, technology or engineering
preferred. Minimum one year previous oil and gas service experience preferred.

KNOWLEDGE, SKILLS, and ABILITIES:
Proficiency with Microsoft Office software preferred. Strong Excel skills will
be required to complete job reports and paperwork. Some experience with Access
preferred. An aptitude for learning new software systems preferred. Incumbents
will be required to learn the proprietary STMU (Spectral Tracer Monitoring
Unit) software.

LANGUAGE SKILLS:
Ability to read, analyze and interpret instructional and technical materials
relating to procedures and safety; and applicable government regulations.
Ability to write applicable reports and correspondence clearly. Ability to
effectively present information in one-on-one and small group situations to
clients and other third parties present on work sites. English, Arabic is a
plus.

MATHEMATICAL SKILLS:
Basic math skills required including the ability to add, subtract, multiply,
and divide in all units of measure, using whole numbers, common fractions, and
decimals.