Posting Date May 26, 2022
Job Number 22087386
Job Category Human Resources
Location The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta
Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
POSITION SUMMARY
Meet with managers, department and division heads to discuss staffing needs,
recruitment needs, open requisitions, and required/desirable qualifications.
Develop learning strategies and plans with management based upon deficiencies
identified in a Needs Assessment. Design, develop, and produce training
materials (e.g., facilitator/participant workbooks, manuals, brochures, job
aids, posters). Prepare for training classes (e.g., materials, setup classes,
breakdown classes). Design and create interactive training in various formats.
Conduct stand-up training to groups of employees. Monitor and ensure
departments are conducting safety training and orientation.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report accidents, injuries, and
unsafe work conditions to manager. Ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information.
Speak with others using clear and professional language; prepare and review
written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Welcome and acknowledge all
guests according to company standards; anticipate and address guests' service
needs; assist individuals with disabilities; thank guests with genuine
appreciation. Ensure adherence to quality expectations and standards. Stand,
sit, or walk for an extended period of time or for an entire work shift. Enter
and locate work-related information using computers and/or point of sale
systems. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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