Responsibilities:
Responsibilities
* Installation, configuration, troubleshooting and maintenance of computers.
* Respond and complete IT support requests channeled through the Weatherford Service Desk on a timely basis. Perform tasks to be determined, consistent with administrative, technical, and physical constraints of the position.
* Support to the IT Infrastructure of the Weatherford Offices in Kuwait. Troubleshooting and resolving/escalating issues to Systems and Networks. Provide H&F support where required.
* Coordinate and troubleshooting of local server backups.
* Engagement in projects to upgrade the systems, including LAN, WAN, IP telephony, Access Control System, mobile technology and all future new developments.
* Execution of networking projects: site visit, technical evaluation, initialization, implementation and commissioning.
* In support of change management: within the Weatherford office, provides high quality documentation of all the sites in the country.
* Coordination with Desktop/Systems/Network team in the region.
* Must be able to work overtime dependent on work load.
• All such works governed through written SOP and instructions from
Weatherford's regional/global IT staff.
Qualifications:
Qualifications
* 3-5 years of experience as Desktop IT support / Service Desk technician
* Windows Server and Networking basic experience
* Good English writing and speaking capabilities
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