IT Desktop support
Key Roles and Responsibilities
Assist Kuwait Regional Office and remote locations with technical support of
desktop computers, applications and related technology including installation
and testing of computer systems and peripherals within established guidelines.
Oversees the day-to-day operation of computer network including hardware /
software training and special projects Manage administration and maintenance
of Local Area Network (LAN) and Wide Area Network (WAN) System, servers,
applications and equipment.
Assures system stability, security and maximum uptime. Monitors access to
system resources, and tracks connectivity and security problems.
Analyzes problems and implements solutions according to Department procedures.
Performs circuit and network troubleshooting to diagnose system problems.
Supervise desktop support function.
Manage Application Integration with Customers and coordinate with development
team for any issues and enhancement
Skills
Bachelor Degree / Diploma from recognized university or Institute
Certifications in CCNA, CCNP, MCSE + preferred.
Good Communication Skills
Proven experience and success with LAN, WAN, and WLAN design and
implementation.
Deep-seated experience with desktop and server operating systems.
Strong understanding of the organization s goals and objectives
Knowledge on Networking and System Administration
Email : [email protected]
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