Help Desk

؜ - ؜new القاهرة ؜ -

Job details

Job Information


Industry
IT Services
Work Experience
‎1-‎3 years
City
New Cairo
State/Province
AI Qahirah
Country
Egypt
Zip/Postal Code
‎11311


Job Description



  • Diagnose and resolve technical issues related to laptops, computers, and mobile phones (Windows, MAC & iPhone)

  • Setting up and configuring new laptops, desktops, and mobile phones

  • Maintain record on ITSM tool and update time to time based on incidents and requests while adhering to SLA

  • Ensure all logs for equipment are maintained

  • Perform basic administrative support duties as required to meet specific operational objectives

  • Perform miscellaneous job-related duties as assigned by the IT Supervisor


**


Requirements**
*
Years of exp. - ‎1-‎3 years
* MCSE knowledge preferred
* ITIL knowledge preferred
* Customer support skills

Job Summary

  • Advertiser: MigrationIT
  • Announcement date: 02/09/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: new القاهرة
  • Salary: -
  • Phone number: -

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