Key Account Manager

Company Overview:
If a culture of excellence, innovation and ownership is what you're searching
for, consider putting your experience in motion at Flowserve. As an individual
contributor, or as a leader of people, your enterprise mindset will ensure
Flowserve's position as the global standard in comprehensive flow control
solutions. Here, your opportunity for professional development and industry
leading rewards will be supported by our foundational commitments to the
values of people first, integrity and safety. Thinking beyond opportunity and
reward, at Flowserve, we are inspired by working together to create
extraordinary flow control solutions to make the world better for everyone!
Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing
relationships with key customers and trade organizations, understanding and
solidifying purchase agreements, customer alliances and market trends. You
will also develop a keen understanding of Flowserve operations to enhance
selling effectiveness and coordinate selling efforts with other internal and
3rd party selling channel partners.
Responsibilities & Requirements:
* Drive bookings levels to meet and/or exceed assigned bookings goal
* Maintain regular, planned communication with key customers in the area you support
* Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
* Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
* Educate customers on the quality, features and uses of our products through the full use of the company's marketing materials
* Collaborate with application engineers, customer service, and manufacturing to ensure customers' needs are met
* Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
* Skilled at product demonstrations, presentations and business writing
* Proficient in technology such as Microsoft Office, Excel and PowerPoint
* Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
* Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
* Able to work independently, efficiently and communicate productively with others
* Some physical activity required, such as walking large customer sites, lifting at least ‎50 lbs, and ascending/descending ladders and staircases in multi-story facilities
* Other duties as assigned
Preferred Experience / Skills:
* Sales experience with rotating equipment such as pumps and mechanical seals
* Experience in the oil & gas, power, paper and chemical industries, including familiarity with API ‎610 Standard
* Training in sales techniques, negotiations and business finance
* Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
* Ability to lead root cause failure analysis and communicate results
* Strong verbal and written communication skills
* Project management experience is a plus
* BS or BA Degree in relevant field and ‎8-‎10 years relevant experience
Req ID : R-‎2373
EOE including Disability/Protected Veterans. Flowserve will also not
discriminate against an applicant or employee for inquiring about, discussing
or disclosing their pay or, in certain circumstances, the pay of their co-
workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you
have the right to request a reasonable accommodation if you are unable or
limited in your ability to use or access flowservecareers.com as result of
your disability. You can request a reasonable accommodation by sending an
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request, please use the words "Accommodation Request" as your subject line of
your email. For more information, read the Accessibility Process.