Head of Remote banking

؜ - ؜مصر ؜ -

Job details

Date: Jan ‎11, ‎2023
Location: Head Office (EGY44), Egypt
Company: AL AHLI BANK OF KUWAIT


Job Purpose


To deliver a competitive technology-driven edge through the introduction of
new services & products ensuring consistency alternative channels


Key Accountabilities



  • Divisional Strategy contribute to divisional strategy through aligning activities with divisional strategy and business plans

  • Policy & Processes define and implement divisional policies, processes and structures

  • Corporate Governance ensure all divisional activities comply with corporate governance & regulatory or legal frameworks

  • Risk Management identify, manage, mitigate and report on risk and potential risk in divisional activities

  • People Management manage people in line with people policies and best practices

  • Development develop and implement channels to enhance customer service and ensure the delivery of cost effective and efficient banking services

  • Sourcing identify suppliers/partners and ensure arrangements are effective and in line with the Bank's best interests

  • Business planning prepare budgets and monitor performance. Forecast costs/revenues, identify areas of unsatisfactory performance.

  • Operations ensure operations are effective and deliver required service levels to customers

  • Policies & procedures implement procedures and controls covering all areas of alternative delivery

  • Customer insight gain feedback on customer satisfaction and take corrective action, if needed

  • Promotion create the online channels' promotion fulfillment for the branches/ relationship managers that assist them achieve their goals


Education


Bachelor's Degree or Equivalent Certification/Experience
Additional Professional Qualification & Certification


Experience



  • Knowledge of retail banking products and alternative channels

  • Good understanding of customer needs & market trends

  • Knowledge of retail network operations and procedures

  • At least ‎11 years banking sector experience, ‎7 in Alternative channels

  • Experience in channel technology and development

  • Sales and product development experience

  • Successful revenue generation vs. budget


Competencies & Skills


Developing Capabilities,
Leading People,
Managing Resources,
Technical Expertise,

Job Summary

  • Advertiser: Al-Ahli Bank Of Kuwait
  • Announcement date: 12/01/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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