Food and Beverage Supervisor - In Room Dining
A Food and Beverage Supervisor is responsible for supervising operations of
Food and Beverage outlets to deliver an excellent Guest and Member experience
while working with the team to ensure departmental targets are met.
What will I be doing?
As a Food and Beverage Supervisor, you are responsible for supervising
operations of Food and Beverage outlets to deliver an excellent Guest and
Member experience. A Food and Beverage Supervisor will also be required to
communicate and delegate tasks to the team to ensure departmental targets are
achieved. Specifically, you will be responsible for performing the following
tasks to the highest standards:
* Supervise Food and Beverage Outlet operations
* Communicate and delegate tasks to the team
* Ensure compliance of brand standards
* Manage guest queries in a timely and efficient manner
* Represent needs of the team
* Assist Food and Beverage management with achieving financial targets
* Assist Food and Beverage management with training and development of team members
* Assist with annual and mid-year appraisals with team members under your responsibility
* Comply with hotel security, fire regulations and all health and safety legislation
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food and Beverage Supervisor serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:
* Previous Food and Beverage experience
* Committed to delivering high levels of customer service
* Positive attitude
* Good communication skills
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience in hotel industry
* Previous experience in supervising and/or delegation
* Willingness to develop team members and self
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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