Team Leader, Inventory Control & Optimization

؜ - ؜Kuwait City ؜ -

Job details

The Company:


Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose:


Responsible to manage and supervise the inventory control & optimization
team to robust sales order & logistics management for products, devices &
merchandising items.

Key Accountabilties & Responsiblities:



  • Manage efficient sales orders management for tradable inventory.

  • Provide forecast short term and long term for stock requirement based on market intelligence and analyzing trends, collate forecast from all channels, align with marketing forecast.

  • Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location.

  • Responsible for overall management of all PRs and related payments.

  • Ensure that all inventory policies are adhered to by all staff in the Sales Division .

  • Provide smart delivery schedule for different inventory items to ensure minimum aging of stock.

  • Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities.

  • Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management.

  • Manage the product wise pre-activation schedule by coordinating with other departments.

  • Co-ordinate with Finance and Technology for creation of new items and locations.

  • Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management.

  • Generate system reports that shows stock level in designated location.

  • Follow-up on orders release/delivery with other stakeholders for test and give away devices and generating reconciliation reports.

  • Create and implement necessary procedures and process flow for the inventory management process book.

  • Follow up with team to ensure the tasks are completed.

  • Responsible for controlling of ageing stocks and returns.

  • Responsible to manage an effective consignment stock process and rotation of stock.

  • Responsible for Consignment stock ordering, allocation, and returns.

  • Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals.

  • Collaborate with point-of-sale outlets and Sales Managers and support marketing / promotional events.

  • Coordinate with in-store staff, in order to manage and monitor the display appearance.

  • Manage stock levels of Marketing collaterals across sales channels and other touch points.

  • Manage efficient after Sales support for devices and manage the after sales process.

  • Preparation of all necessary MIS reports from various systems.

  • Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly.

  • Maintain the Warranty pool stocks in order to support the devices after sales service.

  • Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle.

  • Maintain the Warranty pool stocks in order to support the Went after sales service.

  • Sales Returns for refund and faulty devices.

  • Provide efficient and quality after sales support to support all channels.

  • Produce reconciliation reports for sales management.

  • Assist in returns of used device and liquidate employee promotions.

  • Process the Employee services such as internal/employee lines, Mobile benefits etc.

  • Issue of Testing Materials for various Testing across organizations.

  • Meet and discuss the activation techniques in terms of new Rate plan's and services.

  • Keep track of all temporary lines utilizing the BI reports.

  • Follow-up with departments for the temporary Lines deactivation or extension.

  • Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection.

  • Reconciling sim card count between RAS and ERP system.

  • Follow up monthly target for prepaid production and coordinate with sim packaging team.

  • Follow-up with prepaid line returns and sim cards reusing and coordinating with concerned department.

  • Scrapping damaged Sims and recharge cards from inventory.
    Qualifications:


Bachelor's degree in Business , Marketing or other related discipline
from a
recognized tertiary institution.
Requirements:



  • Sales, Supply Chain and logistic within Telecom sector.

  • Required ‎3-‎4 years of relative experience in commercial operations & support.

  • Fluent verbal/written communication in both Arabic and English.

  • Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.

  • MS Office.

  • General knowledge of telecommunications products and services.

  • Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.
    Note: you will be required to attach the following:


‎1. Resume / cv

Job Summary

  • Advertiser: Ooredoo
  • Announcement date: 23/06/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Kuwait City
  • Salary: -
  • Phone number: -

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