Sales Coordinator

Posting Date Apr ‎14, ‎2021
Job Number ‎21034817
Job Category Sales & Marketing
Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin
Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates
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Brand The Luxury Collection
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world 's most
enriching and desirable destination experiences. Our mission is to guide our
guests, these seasoned travelers on transformative journeys that touch their
spirits, enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine, personalized, and anticipatory service, then we invite you to join us
on our journey and explore a career with The Luxury Collection.

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing,
sending emails, typing, faxing, copying). Prepare sales-related documents
throughout the sales process (e.g., proposals, contracts, or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g., brochures, promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify
information (e.g., commissions, leads, third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g., hours of operation, rates and room types, packages, promotions,
entertainment, restaurants, special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move,
lift, carry, push, pull, and place objects weighing less than or equal to ‎10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.