Sales Coordinator

Sales Coordinator
Full time
Four Seasons Resort Dubai at Jumeirah Beach & Four Seasons Hotels DIFC
The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled
location, fresh approach to luxury and legendary personalized service, has
exceeded the high expectations in the ultra- competitive Dubai market. At Four
Seasons we believe that our most important asset is our team of employees. The
Four Seasons has a tremendous commitment to the development and training of
all employees. We ensure that the best packages and finest management
structure are in place to guarantee a stable environment in which development
is second nature for our employees. Successful Four Seasons candidates will be
offered once- in-a- lifetime opportunity rich in personal and professional
growth.
Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the
beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes
‎237 Dubai luxury hotel rooms - including ‎49 suites - subtle Arabic design
motifs blend with cool, contemporary style, featuring soft backgrounds of blue
or green. Dubai is the second largest of the seven Emirates that make up the
United Arab Emirates, Dubai is located on the southern shore of the Arabian
Gulf. Has a Sub- tropical, arid climate.
Join our Team
* Work on a team that is built on mutual respect, collaboration, excellent service.
* Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
* Four Seasons have been ranked in FORTUNE Magazine's ‎100 best companies to work for since ‎1998.
Responsibilities
* The Sales Coordinator will support Director of Sales and Sales Managers in the office by providing assistance in all administrative tasks.
* Handle incoming requests from clients and hotels, act as primary client contact when Sales Managers are out of the office
* Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
* Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests.
* Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, MS Excel, Golden Sales & Catering and Outlook.
* Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
* Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis.
* Assume responsibility to enforce corporate standards, monitor all activity in Salesforce such as: consistent account input, correct booking information, correct use of the system
* Run all month end reports associated with Corporate Month End and complete the month end tracking spreadsheets.
* Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
* Fielding incoming inquiries and distributing to proper recipient.
* Managing projects related to sales initiatives such as holiday gifts
* The ability to perform other tasks or projects as assigned by hotel management.
Preferred Qualifications and Skills
* Excellent communication and organizational skills.
* Can work efficiently and effectively in a fast paced demanding environment.
* Works well under pressure, multitasking, and team player
* Proactive, organized and customer service-oriented
* Take prompt action to begin and accomplish assignments
* Work cooperatively with managers and co-workers
* Remain calm and professional while working under pressure and handle multiple projects/deadlines
* Proficient computer skills (including intermediate to advanced proficiency with MS Word, Excel, PowerPoint, Internet Research, and ideally experience with CRM or other database) necessary to complete sales and marketing support tasks
* Preferably knowledge of Opera and Golden Sales Catering / Delphi
* Communicate effectively with clients and all levels of management
* Manage and prioritize work with minimal supervision
What to Expect: You Will....
* Be part of a cohesive team with opportunities to build a successful career with global potential.
* Have the opportunity to engage in diverse and challenging work.
* Be recognized for excellence.