F&B Associate

Overview:
The First Collection Jumeirah Village Circle

About the First Collection Jumeirah Village Circle:
Unleash the explorer in you at The First Collection Jumeirah Village Circle,
an upscale hotel located in in the heart of JVC. Our ‎491 well-appointed rooms
and suites make for the perfect retreat after a busy day of discovering the
city, or attending business meetings. Centrally located, the district of JVC
offers convenient access to the entire city. The area is connected to three
main roads, while bus networks and the hotel's shuttle service will keep you
seamlessly connected to the city. Dubai Marina, Downtown Dubai and The Expo
‎2020 site are all within a ‎20-minute drive. The community of Jumeirah Village
Circle (JVC) provides a number of family friendly conveniences including the
Circle Mall, public parks and restaurants, which are all easily accessible
from the hotel. Our signature restaurants and bars provide trendy venues to
enjoy a refreshing cocktail or a mouth-watering meal. Sante Ria oozes with
full bodied Latino spirit that serves mouth-watering flavours inspired by the
vibrant cultures of South America. The Village Bistro offers a vibrant,
family-friendly dining experience where guests will enjoy an a la carte menu
options and international buffets. The Village Bistro also serves the terrace
and pool deck where guests will be able to enjoy a refreshing dip and al
fresco dining. The hotel also offers a number of leisure facilities including
an exclusive club lounge, a large outdoor swimming pool, a gymnasium and male
and female massage treatment rooms.

About The First Collection:
The First Collection, brings together the key hotel, hospitality, and
lifestyle assets of The First Group under one exciting and progressive brand.
Comprising of five operational hotels and a pipeline of seven upper midscale
hotels that will launch under The First Collection banner, the company has
ambitious growth plans across the UAE. The First Collection also encompasses
popular dining outlets including MasterChef, the TV Experience, Lola Taberna
Espa ñola and Ikigai, which have received acclaim for delivering unique and
exceptional dining experiences.

The First Collection At Jumeirah Village Circle
Put your career first by embarking on a rewarding journey with the First
Collection Jumeirah Village Circle. We understand that our employees are the
face of the company and providing our guests with memorable experiences is at
the forefront of everything to do. To support this, we provide our employees
with tailored training and development opportunities to help them grow in
terms of their career and personal objectives.
We are committed to hiring talented and energetic individuals who will enrich
the stay of every guest. To achieve this we focus on providing a work
environment that inspires motivation and retaining employees. We offer
comprehensive benefits to our employees, which include: return air tickets to
home destination, uniform and laundry services, accommodation and recreation
facilities, medical coverage and life insurance, transportation, duty meals,
colleague discount in our F &B outlets and reduced hotel rates, enhanced
employee rewards program, team bonding and engagement events, employee health
and wellness activities.
Job Description:
* Responsible for doing all preparations before and during the service like preparing tables and polish cutlery.
* Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
* Have an extensive knowledge of the menus and other F&B outlets.
* Serving in either conference rooms or other F&B outlets if required.
* Taking orders from the guests, explaining menu and advising the guest on their decision making.
* Liaising with management for advice if required.
* Communicating with the kitchen about the orders and being very clear about special wishes of guests.
* Consistently upselling of food and beverages and making guests aware of the promotions.
* To be aware about the items availabilities.
* If necessary preparing orders like drinks and preparing snacks and breads.
* Serving at parties and reception if required.
* Dealing with the payments and doing closure paperwork if required.
* Serving the guests with all F&B requirements during their stay in an attentive and efficient way.
* Taking reservations, in co-orporation with the supervisor and hostess/host if necessary because of special requests of the guest.
* Responsible for cleaning tasks during and after service.
* Making sure that all the guest areas look immaculate.
* Attending departmental meetings if required.
* Taking feedback from the guests and notifying management about it.
* Sharing ideas for improvement.
* Know the software in the F&B outlets to be able to put in the orders.
* Ensuring the guests receive what they ordered, guest satisfaction is key at all times.
Desired Skill & Expertise:
* A minimum of ‎2+ years experience is essential.
* Preferably experienced in high volume F&B operations.
* Maintains great customer service to all guests.
* Planning and organising tasks, people and supplies.
* Excellent interpersonal and communication skills.
* Quantified experience in food safety and hygiene.
* Advanced customer service skills.