Resort Manager, Atlantis The Palm

Resort Manager, Atlantis The Palm
(‎6503)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple’s
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it’s our
passion.
About The Role
As the Resort Manager, you will report directly to the Director of Rooms and
will primarily be focused on ensuring the Front of house departments are
operated to the highest standards and guest service delivery standards and are
nothing short of ‎5 stars for both guests and colleagues. In addition, the
direct functionality of the Resort Manager is to ensure a motivated, well
informed and enthusiastic team, and to ensure efficient utilization of all
service providers, drive and maximize sales of services at every opportunity
and guarantee guest satisfaction, driving sales and repeat business by
following all leads, encouraging add on sales, ensuring immaculate set up of
the entire front services operations, ensuring both top and bottom-line
performance.
You must act as an ambassador for the resort, displaying a great sense of
style and integrity and conveying to the guest a sense of knowledge and
assurance. You will have an immaculate personal presentation and be passionate
about developing the team. In addition, you will be quality-driven, skilled,
and confident in handling conflict resolution, positive with keen senses,
decisive, and articulate in communication style. Highly organized and used to
working in a high-volume operation, you must be very hands-on, highly visible,
and approachable and walk the walk when it comes to integrity and leadership.
About You
Ideally, we’d love you to have a bachelor’s degree in hospitality or other
relevant discipline and ‎5 years of experience as a senior operator of an
international and well-known luxury hotel or resort. You will have the ability
to live and breathe our culture of being intuitive, engaging, and refined.
This is how you can make a difference in the experience of our associates, our
guests, and our community. You will demonstrate the highest level of
hospitality and professionalism in order to motivate the team to achieve the
highest standards possible.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
Job Type: Full-time