Reservation Agent - Arabic Speaker

؜ - ؜Dubai ؜ -

Job details

Company Description


For travellers seeking freedom, independence and space. Oaks Hotels & Resorts
offers spacious contemporary serviced studios and suites across Australia, New
Zealand, Asia and the Middle East. Effortless short or long stays unfold with
peace of mind and all the essential comforts.


Job Description


As Reservations Agent you will directly support the Revenue Manager in driving
the performance of the reservations team on property. You will ensure that all
SOP's are being adhered to. You will further assist in maintaining and
improving reservations operations to ensure a high degree of accuracy in guest
reservations, maximising revenue opportunities and satisfaction of guests and
team members. You will ensure monitoring of daily arrivals for all guest
requests to be carried out and communicated to. You will be working on
inventory management, including allotments, groups blocks and rate codes in
all applicable systems. Further you will assist the Reservations Manager for
driving up- selling within the property and to ensure optimal use of all
distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels,
Regional and Corporate Sales Offices.


Qualifications
* Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
* Understand the dynamics of regional & local market, local competitors and events of the destination.
* Arabic Speaker

Job Summary

  • Advertiser: Oaks Hotels
  • Announcement date: 04/08/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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اللغة: العربيّة