Company Description
Oaks Hotels, Resorts and Suites is one of Australasia's largest apartment
style accommodation providers, managing a portfolio of over 55 properties
across five countries.
Job Description
As Reservations Supervisor you will directly support the Reservations Manager
in driving the performance of the reservations team on property. You will
ensure that all SOP's are being adhered to. You will further be responsible
for maintaining and improving reservations operations to ensure a high degree
of accuracy in guest reservations, maximising revenue opportunities and
satisfaction of guests and team members. You will ensure monitoring of daily
arrivals for all guest requests to be carried out and communicated to. You
will be responsible for the inventory management, including allotments, groups
blocks and rate codes in all applicable systems. You will assist the
Reservations Manager for driving up- selling within the property and to ensure
optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small
Luxury Hotels, Regional and Corporate Sales Offices.
Qualifications
* Two years experience in hotel reservation and rooms divisions.
* Atleast one year experience as a Reservation Supervisor
* Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
* Understand the dynamics of regional & local market, local competitors and events of the destination.
* Arabic Speaker
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to assist in the smooth and effective operation of the Reservations Department by providing courteous, professional, efficient and flexible service. …
Company Description For travellers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comfo…
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**Hilton** is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities an…
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations host is responsible to assist the Assistant Manager - Reservati…
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