Career Area:

Marketing / Sales / Product Support

Job Description:

As a Regional Representative within Caterpillar Technology MineStar Solutions,
you will be responsible for achieving sales, working in conjunction with Cat
Dealers and partners, as well as through direct interaction with the surface
and underground mining customers.
As the Regional Representative, you will be responsible for generating,
developing, quoting, negotiating and closing sales of the MineStar Solutions
portfolio of products and services.

You will also be accountable for developing and maintaining strong
relationships with Cat Dealers in your assigned territory, whilst achieving
high degrees of customer satisfaction.

You will provide Voice of Customer (VOC) and Voice of Dealer (VOD) to other
Mining Technology teams, including product certification, development,
support, deployment, and application consulting teams.

You will also be responsible for analyzing the territory market opportunities
and trends to assist in the development of the annual business plan, dealer
growth & development plans, new markets development and marketing plans. You
will work together with commercial support and product teams to develop
commercial offers and programs. Additionally, you may be involved in trade and
customer association events as well as other activities to assist in the
execution of the product strategy.

To be successful, the Regional Representative will understand the value
drivers for mining customers - for a variety of both with a particular focus
on underground and surface mining applications - as well as profit streams
throughout the customer and product/services lifecycle.
Job Duties:
o Understand mining customer buying behaviors and needs.
o Manage Dealers and mining customers in the assigned territory and achieve
annual operating plan.
o Regularly monitor and report accurately on progress and results through the
use of Salesforce CRMi online tool.
o Participate in monthly forecast review meeting.
o Analyze new markets, competition, and economic & industry trends within the
assigned territory.
o Actively engage in business development and initiate product certifications
in new markets.
o Actively engage and carry out dealer development activities.
o Monitor and grow customer loyalty drivers and satisfaction.
o Execute support and sales variance within pre-established budget and
guidelines for territory.
o Conduct/participate in customer/dealer training events and application
support from field and dealers.
o Execute commercial programs and campaigns within the territory, including
the commercial aspects of technology hardware and software upgrades.
o Provide input, including Voice of Customer and Voice of Dealer, to Mining
Technology teams to determine industry solutions and marketing strategy
o May establish trade association relationships and act as a key liaison.
o Establish and monitor policies and guidelines for the project to ensure
specific, management goals are met and desired results are achieved.
Basic Qualifications:
o A college or university degree in marketing, business, finance, information
systems, or engineering or equivalent experience.
o ‎3 plus years of experience in commercial, marketing, operational technology,
information technology, or mining industry.
Top Candidate qualifications:
o Self-starter, sound commercial and business judgment, analytical skills,
leadership skills, and communication skills.
o Dealer/Channel management experience.
o Business development experience (new markets).
o Project development experience.
o A well-developed perspective/understanding of mining customers' business
needs.
o Understanding of Caterpillar Dealer organization, competitive merchandising
programs, and mining operational value drivers.
o Ability to work independently in the field in a fast-paced environment.
o Previous experience working in mining or having a mining engineer degree
o Language capability in Arabic or Russian would be an advantage.
Additional information
o The location for this position is in Dubai.
o Relocation assistance is not available.
o This position will require ‎30-‎40% travel both domestically and
internationally
Additional Information:
Please frequently check the email associated with your application, including
the junk/spam folder, as this is the primary correspondence method. If you
wish to know the status of your application - please use the candidate log-in
on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all
positions without regard to race, color, religion or belief, sex, age,
national origin, citizenship status, marital status, military/veteran status,
genetic information, sexual orientation, gender identity, physical or mental
disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values
diversity and inclusion, respect and integrity, customer focus, and
innovation. For more information, visit
https://www.caterpillar.com/en/careers/why-caterpillar.html
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NB. The panel cannot make assumptions when shortlisting therefore please
demonstrate your qualifications and experience on your CV relevant to the
criteria outlined.
Pending the number of applications, the criteria for the position may be
enhanced to facilitate shortlisting.

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Caterpillar is an Equal Opportunity Employer (EEO).
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