Job Description:
* Identify and assess future and current training needs through performance audit analysis, career paths, client feedback, annual performance appraisals and consultation with line managers.
* Draw an overall or individualized training and development plan that addresses needs and expectations.
* Deploy a wide variety of training methods customized for existing employees or new joiners.
* Conduct effective induction and orientation sessions for new joiners.
* Monitor and evaluate training program's effectiveness, success and return on investment.
* Manage training budget.
* Provide opportunities for ongoing development.
* Resolve any specific problems and tailor training programs as necessary.
* Maintain a keen understanding of training trends, developments and best practices.
* Remains up-to-date on the skills and efficiencies required for enhancing the efficiency within Operations.
* Own organizational communications to ensure employees have knowledge of training events and resources.
Educational Qualification:
* 3+ years training experience. Knowledge of TPA/insurance operations is a plus.
* Bachelor's degree in a health related field or IT.
* Training qualifications would be preferable.
Department FOOD POINT Roles and responsibilities Job Description Food Point Admin - Planning Reports to - Operation manager
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