Operator, Call Center
(10705)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. With a
sense of exhilaration and discovery, we create unforgettable memories by
providing guests the opportunity to discover an extraordinary world filled
with thrilling adventures. Whether we are designing a couple's retreat or
serving the extraordinary in one of our award-winning celebrity chef
restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
Are you comfortable talking and engaging with guests over the telephone? Are
you passionate about the hospitality industry giving a unique guest
experience? Are you able to multi-task without compromising quality? If you
possess these skills, we have the perfect job for you at Atlantis Dubai.
As an Operator, Call Center you will be responsible for handling calls,
emails, and any other channel of communication from in House or External
guests and colleagues pertaining to inquiries, Reservation requests for Hotel
Products and Services, Guest Feedback and Complaints efficiently while
following the call standards and high level of quality service at all times.
You will ensure courtesy, personalization, graciousness, and thoughtfulness in
all forms of communication to attain guest satisfaction and business goals set
by the Company's Leadership.
About You
The successful candidate will have a minimum of 1 year experience in a contact
center or significant customer service experience. Impeccable personal
presentation, patient when dealing with guests, always maintaining a positive
attitude, paying attention to details, and being passionate about customer
service are essential. Computer literacy and Opera systems are imperative, and
fluency in English is a must. Due to our guest's demographics, we are
preferably looking for either Russian, Arabic, Chinese, or French fluent
speakers.
Join a team that is adventurous, creative, warm-hearted and extroverted. We
believe in making our guests happy beyond anything they have ever imagined. We
wow them at every turn and create memories that will last a lifetime. You will
be at the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
### **_Job Responsibilities:_** _1\. Execute and develop the campaigns assigned to the project._ __ _2\. Offer additional products or services that are determined in the assigned campaigns._ __ _3\. Any other function attached to the position_ ### **_Job Requirements:_** _Customer service o…
Operator, Call Center (3706) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surpris…
Operator, Call Center (10031) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surpri…
#### **Job Requirements** * **Saudi National is preferred** * يفضل سعودية الأصل و المنشأ * **Highschool Certificate is the minimum** * الحصول على الشهادة الثانوية كحد أدنى * **Sound and pronounce of letters are correct and clears** * صوت الحروف ونطقها صحيحان وواضحان * **Ability to del…
#### **Job Requirements** * **Job Summary** * Contact customers and receive their questioner. اجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم * Enter the required information into the system correctly. إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل صحيح * **Job Requirements** …
#### **Job Requirements** **Job Summary** Contact customers and receive their questioner. اجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم * Enter the required information into the system correctly. إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل صحيح **Job Requirement…
##### **_Job Description:_** * _Presents company products to current and potential customers_ * _Communicating with clients (phone calls, e-mail correspondence, skype, instant messengers)_ * _Maintains and updates client database_ * _Prepares documents and reports_ ##### **_Job Requirements…
- Taking the lead with bookings and proposals sent to sales via email,social media and telephone. - Assisting the sales team in the reporting of daily activities and results. - Managing incoming and outgoing calls. - Take ownership of each inquiry and booking. - Update trackers and generate…
Call Center Operator KD 400 KD 400 Require Call Center Operators for ASG Call Center (Ahmadi). Requirements: 1\. Shall possess secondary school certificate with diploma in computer in computer operation. 2\. Must have minimum 4 years experience as Call Operator. 3\. Must be well acquainted in using…
The Role * Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone - Convert inbound enquiries into assessments or registrations. - Generate customer interest in the services and products by communicating all special offers, promotions…