Team Leader, VIP Services
(9921)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the
world's leading designers, architects and artists, this iconic destination
will offer extraordinary stays, dining, attractions and entertainment. The
world is yet to experience anything like it. With a sense of exhilaration and
discovery, we create unforgettable memories by providing guests the
opportunity to discover an extraordinary world filled with thrilling
adventures. Whether we are designing a couple's retreat or serving the
extraordinary in one of our award-winning celebrity chef restaurants, we
approach everything with imagination to spark a sense of courage, inspiration
and innovation. This is not simply our job, it's our passion.
About the role
As a Team Leader in VIP Services, you will be responsible for overseeing the
assigned VIP guest, anticipating their preferences and needs throughout their
stay. Ensure all guest preferences and requests are noted and communicated to
the rest of the team, ensuring all colleagues are able to carryout
personalized service. Anticipate guest needs throughout the day and perform
food and beverage service as required inside the respective suites and other
areas. Assist the guest with their belongings and luggage. Ensure guest
preferred newspapers and magazines are prepared timely on a daily basis.
Attend to all departure services required, transportation schedule, flight
confirmation, next destination assistance. You will report into the Head
Butler and work closely with them to ensure the extraordinary service to our
guests.
About you
Team Leader, Butler must demonstrate a clear passion for customer service and
willingness to learn various areas of resort operations. You will have 2+
years working in VIP or Butler Service with a clear demonstration of luxury
service. Dedicated managers and team leaders will ensure your growth and
development throughout your career with Atlantis, The Royal.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We
believe in making our guests happy beyond anything they have ever imagined. We
wow them at every turn and create memories that will last a lifetime. You will
be at the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
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