Coordinator, VIP Services
(1910)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple's
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
Do you have an exceptional eye for detail and a passion for hospitality? Are
you highly organized and an expert multi-tasker? Is it your goal to provide
our guests with outstanding service through tailored experiences? If this
describes you, our VIP Services team at Atlantis, The Palm is looking for
someone like you! The Coordinator of VIP Services is responsible for itinerary
planning, personalized guest correspondence, stay preparation, planning,
transport, hotel, Food & Beverage and activities bookings, related to all
aspects of our Butler services. You will be responsible for coordinating guest
queries in the most efficient way for guests, partners, suppliers along with
internal and external stakeholders, along with managing all aspects of the
department day to day operations and administration needs.
About You
Ideally, we'd love you to have diploma or degree in hospitality or other
relevant discipline or either 2 years working experience as a coordinator or
agent handling customer request, queries and complaints over the phone with an
excellent knowledge of opera or other booking operating system used by
international and well-known luxury hotel or resort. Excellent verbal and
written communication skills, attention to detail, and the ability to read a
social situation and deliver a first-class experience is a must.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
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