Key Responsibilities
* Evaluate the services provided by the BUs in terms of traffic, customer satisfaction, and ease of completion.
* Research the possible reasons for employee unsatisfaction.
* Follow the customer journey and suggest areas of improvement in the service delivery process.
* Improve the quality of service delivery.
Qualifications
Bachelor's degree in Business Administration, Business Development,
Communication, or any other relevant field.
0-3+ Years experience in Business development, communication, or any other
relevant experience.
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