March 2023
Reporting to: IT Manager
Territory: UAE - GCC
* Basic support for Office 365 (user creation, license allocation, group assignment, mail back, outlook configuration, archive)
* Mail filtering (block and unblock) quarantined emails, rules creation
* Creating a record for all IT assets and tracking
* Maintaining a record for new SIM accounts (mobile no's) and users
* Maintaining a record of Etisalat-related services (recharge)
* Maintaining IT log issues
* New system setup (Windows, necessary software installation )
* Basic knowledge of access point configuration
* Basic knowledge of application software installation
* Basic knowledge of installation of peripherals (printer, scanner)
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