Manager, VIP Services - Atlantis The Royal

Manager, VIP Services - Atlantis The Royal
(‎7900)

At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the
world's leading designers, architects and artists, this iconic destination
will offer extraordinary stays, dining, attractions and entertainment. The
world is yet to experience anything like it. With a sense of exhilaration and
discovery, we create unforgettable memories by providing guests the
opportunity to discover an extraordinary world filled with thrilling
adventures. Whether we are designing a couple's retreat or serving the
extraordinary in one of our award-winning celebrity chef restaurants, we
approach everything with imagination to spark a sense of courage, inspiration
and innovation. This is not simply our job, it's our passion.

About The Role
As Manager, VIP Services at Atlantis The Royal, you will be responsible for
leading a team of professionals who provide personalized service to our most
distinguished guests. Your role will involve managing and supervising VIP
services, ensuring that our guests feel like royalty every step of the way.
You will need to be an excellent communicator, able to build strong
relationships with VIP clients and their representatives. Your primary focus
will be on anticipating and exceeding guest needs, providing exceptional
service, and ensuring the smooth coordination of all VIP requests. Reporting
into the Director of Rooms, you will have a team of ‎45 colleagues, AM's &
TL's.

About You
Ideal candidates will have experience in luxury hospitality, strong leadership
skills, outstanding attention to detail, and a passion for creating
unforgettable experiences. ‎3-‎4 years in a mangerial position in Guest
Relations or similar is required. Forbes or LQA knowledge desirable

Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We
believe in making our guests happy beyond anything they have ever imagined. We
wow them at every turn and create memories that will last a lifetime. You will
be at the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.