Enrolment

؜ - ؜جدة ؜ -

Job details

Job Description


Role Purpose:
Performing all Enrolment transactions and processes for all customer accounts
categories post and prior the activation of the contract.


Key Accountabilities:
‎1- Targets;
* Issuing and activating the memberships for all customer accounts along with generating the table of benefits based on the customized the plan for each product and opportunity.
* modifying the contract benefits during the contract period.
* processing daily requests sent by the group secretary through the predefined channels with following all regulatory procedures and insinuations.
* Performing set of procedures intended to ensure that performed service adheres to a defined set of quality criteria that meets the requirements of the clients and regulator.
* validation in line with Insurance policy and CHI guidelines filter out fraud and anti-selection.
* support all sales teams in any request related to Enrolment operations within an agreed KPI and business guideline.
* Comply with all regulatory requirements to mitigate compliance risk
* Perform quality assurance tasks on all membership requests based on the QA process.


‎2- System & Technology;
* Initiate change requests for system enhancement to improve efficiency and productivity
* Support the development and implementation of new technology by running tests on the new technology
* Contributing to the system enhancements, process optimization and continues improvement programs.
‎3- Workload Management;
* Respond to all internal queries on the status of all job requests.


‎4- Internal and external Communication;
* Build relationships and coordinate with other departments, particularly the Sales, provider relation, pricing, claims department, pre-authorization department and IT to ensure clear communication.


Skills



  • Good in Microsoft Office applications.

  • Good spoken and written communication skills (Arabic and English).


Education


Business Administration, IS, MIS and related majors.

Job Summary

  • Advertiser: Bupa Arabia
  • Announcement date: 04/01/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: جدة
  • Salary: -
  • Phone number: -

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