This job description is a summary of the typical job duties and requirements
that are essential to the evaluation of the job and is not intended to be
construed as an exhaustive list of all responsibilities, duties and skills
required of personnel so classified. On occasion, individuals classified on
this job may be required to perform functions of a higher or lower skill level
not included in this job description.
Job Summary/Purpose:
Manage a team of sales professionals in order to promote product sales,
achieve sales targets, turnover, profit and market share growth and customer
satisfaction index.
1. Prepare annual sales plans and budgets to meet the business
unit/department's strategic planning requirements.
2. Monitor actual sales performance against budgeted figures and take
corrective measures as appropriate.
3. Recommend annual marketing and sales strategy, such as pricing, stock
levels, product mix, etc
Operational:
1. Identify and assign performance targets in terms of sales revenue,
customer satisfaction index (CSI), product category and geographical area, etc
based on such factors as stock movement, sales history, and forecasts, sales
budgets, product mix, etc
2. Contribute to the development and implementation of incentive schemes in
order to boost sales, increase profits and push slow moving items, etc...
3. Contribute to the development and implementation of marketing plans, such
as product launch events, promotions, advertising campaigns, etc to help
develop sales and market share.
4. Ensure the product development and promotional plans are understood and
implemented at all levels to give the optimum level of impact.
5. Recommend the ordering schedule for different models and their variants
after consultation with key sales staff, and considering such factors as sales
forecasts, stock levels, product movement history, etc
6. Organize showroom layout, facilities such as parking space, and product
display in order to attract customers and smooth the showroom traffic.
7. Ensure the customer prospecting database is constantly updated and
maintained.
8. Attend to and resolve escalated customer complaints and represent the
business unit at the senior level within the customer base to ensure its image
is maintained and enhanced, develop a customer base and generate business.
9. Monitor changes in the market situation and legislative requirements,
competition, and customer feedback, report to management, and recommend or
implement action to meet changing circumstances as required.
10. Monitor and report on sales activities and performance and take
corrective measures as necessary.
11. Visit weekly all branches to maintain the set standards.
Diploma (12th Standard + 2 or 3 years Diploma)
E-Used Car Sales process
S-Used Car Product Knowledge
S-Competitors Product Knowledge
S-Insurance Policy
S-Warranty Policy
E-Vehicle Accessories Knowledge
S-Cash and Credit Facility Knowledge
S-E Synergy
S-MS Excel
S-MS Word
B-MS PowerPoint
S-Business Object
E-VMS - Sales
E-Policies and Procedures
S-Products and Services
B-Document Archival, Security and Management
E-Business Writing
2 - Strategic Orientation
2 - Achievement Orientation
2 - Problem Solving
2 - Business Acumen
2 - Customer Orientation
2 - Developing the organization
2 - Execution Excellence
2 - Personal Effectiveness
2 - Impact and Influence
The information contained in this Job profile is the property of Al- Sayer
Group. It must not be copied or used for commercial or other purposes without
prior written consent of the Management of Al-Sayer Group.
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